Source · Ombudsman decisions
SPSO Individual Decisions
7,989 total decisions
7,763 investigated
2,234 upheld
54% upheld of investigated
Years: Jun 2011–Aug 2026
7,989 published decisions from the Scottish Public Services Ombudsman. The Scottish Public Services Ombudsman investigates complaints about public services in Scotland — councils, the NHS, housing associations, and Scottish Government agencies. Source: spso.org.uk.
Decisions
| Reference | Organisation | Sector | Outcome | Date |
|---|---|---|---|---|
| 201900641 | West Lothian Council | Local Government | Not Upheld | 1 Jun 2020 |
| 201803965 | Grampian NHS Board | Health | Partly Upheld | 1 Jun 2020 |
| 201806059 | Lothian NHS Board - Acute Division | Health | Upheld | 1 Jun 2020 |
| 201806572 | Falkirk Council | Local Government | Not Upheld | 1 Jun 2020 |
| 201807257 | Aberdeen City Council | Local Government | Upheld | 1 Jun 2020 |
| 201900624 | Lanarkshire NHS Board | Health | Partly Upheld | 1 Jun 2020 |
| 201801934 | Scottish Ambulance Service | Health | Upheld | 1 Jun 2020 |
| 201803809 | Tayside NHS Board | Health | Not Upheld | 1 Jun 2020 |
| 201804811 | Tayside NHS Board | Health | Upheld | 1 Jun 2020 |
| 201806843 | Lothian NHS Board - Acute Division | Health | Not Upheld | 1 Jun 2020 |
| 201806587 | Highland NHS Board | Health | Not Upheld | 1 Jun 2020 |
| 201808321 | Glasgow City Council | Local Government | Upheld | 1 Jun 2020 |
| 201706064 | Stirling Council | Local Government | Upheld | 1 Jun 2020 |
| 201800176 | Angus Housing Association Ltd | Local Government | Partly Upheld | 1 Jun 2020 |
| 201900883 | North Lanarkshire Council | Local Government | Not Upheld | 1 Jun 2020 |
| 201903798 | Fife NHS Board | Health | Not Upheld | 1 Jun 2020 |
| 201809380 | Forth Valley NHS Board | Health | Not Upheld | 1 Jun 2020 |
| 201903195 | North Lanarkshire Council | Local Government | Not Upheld | 1 Jun 2020 |
| 201803620 | Lanarkshire NHS Board | Health | Not Upheld | 1 Jun 2020 |
| 201808490 | South Lanarkshire Council | Local Government | Not Upheld | 1 Jun 2020 |
| 201806552 | Forth Valley NHS Board | Health | Upheld | 1 Jun 2020 |
| 201808763 | Scottish Prison Service | Prisons | Withdrawn | 1 Jun 2020 |
| 201809025 | Tayside NHS Board | Health | Upheld | 1 Jun 2020 |
| 201809026 | Fife NHS Board | Health | Partly Upheld | 1 Jun 2020 |
| 201807322 | Fife NHS Board | Health | Partly Upheld | 1 Jun 2020 |