Source · Ombudsman decisions
SPSO Individual Decisions
7,970 total decisions
7,745 investigated
2,223 upheld
54% upheld of investigated
Years: Jun 2011–Jun 2026
7,970 published decisions from the Scottish Public Services Ombudsman. The Scottish Public Services Ombudsman investigates complaints about public services in Scotland — councils, the NHS, housing associations, and Scottish Government agencies. Source: spso.org.uk.
Decisions
| Reference | Organisation | Sector | Outcome | Date |
|---|---|---|---|---|
| 201503020 | Scottish Prison Service | Prisons | Not Upheld | 1 Jan 2016 |
| 201404480 | Scottish Prison Service | Prisons | Not Upheld | 1 Jan 2016 |
| 201502802 | Scottish Prison Service | Prisons | Upheld | 1 Dec 2015 |
| 201502634 | Scottish Prison Service | Prisons | Not Upheld | 1 Dec 2015 |
| 201407068 | Scottish Prison Service | Prisons | Partly Upheld | 1 Dec 2015 |
| 201502488 | Scottish Prison Service | Prisons | Upheld | 1 Dec 2015 |
| 201502309 | Scottish Prison Service | Prisons | Upheld | 1 Dec 2015 |
| 201501602 | Scottish Prison Service | Prisons | Partly Upheld | 1 Nov 2015 |
| 201502097 | Scottish Prison Service | Prisons | Upheld | 1 Nov 2015 |
| 201502172 | Scottish Prison Service | Prisons | Withdrawn | 1 Nov 2015 |
| 201500206 | Scottish Prison Service | Prisons | Upheld | 1 Nov 2015 |
| 201502568 | Scottish Prison Service | Prisons | Not Upheld | 1 Nov 2015 |
| 201406744 | Scottish Prison Service | Prisons | Partly Upheld | 1 Oct 2015 |
| 201407818 | Scottish Prison Service | Prisons | Not Upheld | 1 Oct 2015 |
| 201405899 | Scottish Prison Service | Prisons | Not Upheld | 1 Oct 2015 |
| 201405601 | Scottish Prison Service | Prisons | Upheld | 1 Oct 2015 |
| 201500951 | Scottish Prison Service | Prisons | Not Upheld | 1 Oct 2015 |
| 201404325 | Scottish Prison Service | Prisons | Not Upheld | 1 Oct 2015 |
| 201407715 | Scottish Prison Service | Prisons | Upheld | 1 Sep 2015 |
| 201402869 | Scottish Prison Service | Prisons | Not Upheld | 1 Sep 2015 |
| 201500718 | Scottish Prison Service | Prisons | Upheld | 1 Sep 2015 |
| 201407012 | Scottish Prison Service | Prisons | Upheld | 1 Sep 2015 |
| 201406012 | Scottish Prison Service | Prisons | Other | 1 Aug 2015 |
| 201305621 | Scottish Prison Service | Prisons | Not Upheld | 1 Aug 2015 |
| 201305950 | Scottish Prison Service | Prisons | Partly Upheld | 1 Aug 2015 |