Source · SPSO (Scottish Public Services Ombudsman)

Scottish Prison Service

SPSO (Scottish Public Services Ombudsman) Other Reference 201406012 Sector Prisons Category regime and operation of prison Decided 01 August 2015

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Full decision

Summary

Mr C complained that the Scottish Prison Service (SPS) unreasonably failed to give him sufficient time to eat lunch before the exercise period. He also said the SPS unreasonably failed to provide one full hour's exercise time. Mr C was released from prison whilst we were investigating his complaint and did not provide us with a forwarding address. We were unable to make contact with him despite making several enquiries. Therefore, we closed his case in line with our procedures.

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View Decision Report 201406012 as a PDF (10.83 KB) Updated: March 13, 2018

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