Source · Ombudsman decisions
SPSO Individual Decisions
7,970 total decisions
7,745 investigated
2,223 upheld
54% upheld of investigated
Years: Jun 2011–Jun 2026
7,970 published decisions from the Scottish Public Services Ombudsman. The Scottish Public Services Ombudsman investigates complaints about public services in Scotland — councils, the NHS, housing associations, and Scottish Government agencies. Source: spso.org.uk.
Decisions
| Reference | Organisation | Sector | Outcome | Date |
|---|---|---|---|---|
| 201806843 | Lothian NHS Board - Acute Division | Health | Not Upheld | 1 Jun 2020 |
| 201809210 | A Medical Practice in the Lothian NHS Board area | Health | Not Upheld | 1 Jun 2020 |
| 201904055 | A Medical Practice in the Lothian NHS Board area | Health | Not Upheld | 1 Mar 2020 |
| 201901747 | Lothian NHS Board - Acute Division | Health | Not Upheld | 1 Mar 2020 |
| 201902664 | Lothian NHS Board - Acute Division | Health | Not Upheld | 1 Mar 2020 |
| 201801873 | Lothian NHS Board - Acute Division | Health | Upheld | 1 Mar 2020 |
| 201802832 | Lothian NHS Board - Acute Division | Health | Not Upheld | 1 Mar 2020 |
| 201805107 | A Dental Practice in the Lothian NHS Board area | Health | Not Upheld | 1 Mar 2020 |
| 201805856 | A Medical Practice in the Lothian NHS Board area | Health | Not Upheld | 1 Mar 2020 |
| 201805751 | A Dentist in the Lothian NHS Board area | Health | Upheld | 1 Mar 2020 |
| 201805373 | Lothian NHS Board - Acute Division | Health | Partly Upheld | 1 Mar 2020 |
| 201803475 | Lothian NHS Board - Acute Division | Health | Not Upheld | 1 Mar 2020 |
| 201806790 | Lothian NHS Board - Acute Division | Health | Not Upheld | 1 Mar 2020 |
| 201807339 | Lothian NHS Board - Acute Division | Health | Partly Upheld | 1 Mar 2020 |
| 201808122 | Lothian NHS Board - Acute Division | Health | Upheld | 1 Nov 2019 |
| 201902666 | A Medical Practice in the Lothian NHS Board area | Health | Not Upheld | 1 Nov 2019 |
| 201802138 | Lothian NHS Board - Acute Division | Health | Partly Upheld | 1 Oct 2019 |
| 201802902 | Lothian NHS Board | Health | Not Upheld | 1 Oct 2019 |
| 201800060 | A Medical Practice in the Lothian NHS Board area | Health | Partly Upheld | 1 Oct 2019 |
| 201805015 | Lothian NHS Board - Acute Division | Health | Partly Upheld | 1 Oct 2019 |
| 201802780 | Lothian NHS Board - Acute Division | Health | Partly Upheld | 1 Oct 2019 |
| 201800058 | Lothian NHS Board - Acute Division | Health | Upheld | 1 Sep 2019 |
| 201804640 | A Medical Practice in the Lothian NHS Board area | Health | Not Upheld | 1 Sep 2019 |
| 201806165 | Lothian NHS Board - Acute Division | Health | Upheld | 1 Sep 2019 |
| 201803683 | Lothian NHS Board - Acute Division | Health | Not Upheld | 1 Aug 2019 |