Source · Ombudsman decisions
SPSO Individual Decisions
7,970 total decisions
7,745 investigated
2,223 upheld
54% upheld of investigated
Years: Jun 2011–Jun 2026
7,970 published decisions from the Scottish Public Services Ombudsman. The Scottish Public Services Ombudsman investigates complaints about public services in Scotland — councils, the NHS, housing associations, and Scottish Government agencies. Source: spso.org.uk.
Decisions
| Reference | Organisation | Sector | Outcome | Date |
|---|---|---|---|---|
| 202104334 | Lothian NHS Board - Acute Division | Health | Not Upheld | 1 Jul 2022 |
| 202008029 | A Medical Practice in the Ayrshire & Arran NHS Board area | Health | Not Upheld | 1 Jul 2022 |
| 202102504 | Ayrshire and Arran NHS Board | Health | Not Upheld | 1 Jul 2022 |
| 202103398 | Lothian NHS Board - Acute Division | Health | Not Upheld | 1 Jul 2022 |
| 201909705 | Lothian NHS Board - Acute Division | Health | Not Upheld | 1 Jun 2022 |
| 202003195 | Grampian NHS Board | Health | Not Upheld | 1 Jun 2022 |
| 202005840 | Lothian NHS Board - Acute Division | Health | Not Upheld | 1 Jun 2022 |
| 202004335 | A Medical Practice in the Grampian NHS Board area | Health | Upheld | 1 Jun 2022 |
| 202001643 | A Medical Practice in the Lothian NHS Board area | Health | Partly Upheld | 1 May 2022 |
| 202005296 | Lothian NHS Board | Health | Upheld | 1 May 2022 |
| 202008128 | Lothian NHS Board - Acute Division | Health | Partly Upheld | 1 May 2022 |
| 202102546 | Grampian NHS Board | Health | Partly Upheld | 1 May 2022 |
| 201907379 | Lothian NHS Board - Acute Division | Health | Not Upheld | 1 May 2022 |
| 202009009 | A Medical Practice in the Lothian NHS Board area | Health | Upheld | 1 May 2022 |
| 202000641 | Ayrshire and Arran NHS Board | Health | Upheld | 1 Apr 2022 |
| 201809079 | Grampian NHS Board | Health | Partly Upheld | 1 Apr 2022 |
| 202005289 | Ayrshire and Arran NHS Board | Health | Not Upheld | 1 Apr 2022 |
| 201810143 | A Medical Practice in the Lothian NHS Board area | Health | Not Upheld | 1 Apr 2022 |
| 202009052 | A Medical Practice in the Ayrshire and Arran NHS Board area | Health | Not Upheld | 1 Apr 2022 |
| 201910514 | A Medical Practice in the Lothian NHS Board area | Health | Not Upheld | 1 Mar 2022 |
| 202000742 | A Medical Practice in the Ayrshire and Arran NHS Board area | Health | Not Upheld | 1 Feb 2022 |
| 201906029 | A Dental Practice in the Grampian NHS Board area | Health | Upheld | 1 Jan 2022 |
| 202005066 | Grampian NHS Board | Health | Upheld | 1 Jan 2022 |
| 201800637 | Lothian NHS Board - Royal Edinburgh and Associated Services Division | Health | Partly Upheld | 1 Dec 2021 |
| 202005361 | A Medical Practice in the Ayrshire and Arran NHS Board area | Health | Upheld | 1 Dec 2021 |