Source · Ombudsman decisions
SPSO Individual Decisions
7,970 total decisions
7,745 investigated
2,223 upheld
54% upheld of investigated
Years: Jun 2011–Jun 2026
7,970 published decisions from the Scottish Public Services Ombudsman. The Scottish Public Services Ombudsman investigates complaints about public services in Scotland — councils, the NHS, housing associations, and Scottish Government agencies. Source: spso.org.uk.
Decisions
| Reference | Organisation | Sector | Outcome | Date |
|---|---|---|---|---|
| 201810022 | Fife NHS Board | Health | Upheld | 1 Jun 2020 |
| 201810594 | Clear Business Water | Water | Upheld | 1 Jun 2020 |
| 201800176 | Angus Housing Association Ltd | Local Government | Partly Upheld | 1 Jun 2020 |
| 201900702 | Ayrshire and Arran NHS Board | Health | Upheld | 1 Jun 2020 |
| 201900773 | Greater Glasgow and Clyde NHS Board - Acute Services Division | Health | Partly Upheld | 1 Jun 2020 |
| 201901820 | Edinburgh Napier University | Education | Not Upheld | 1 Jun 2020 |
| 201807779 | Dumfries and Galloway Council | Local Government | Upheld | 1 Jun 2020 |
| 201805164 | Borders NHS Board | Health | Partly Upheld | 1 Jun 2020 |
| 201811033 | Greater Glasgow and Clyde NHS Board - Acute Services Division | Health | Upheld | 1 Jun 2020 |
| 201901240 | Clackmannanshire and Stirling Health and Social Care Partnership | Health and Social Care | Not Upheld | 1 Jun 2020 |
| 201902610 | East Lothian Council | Local Government | Partly Upheld | 1 Jun 2020 |
| 201900771 | Ayrshire and Arran NHS Board | Health | Upheld | 1 Jun 2020 |
| 201902783 | Forth Valley NHS Board | Health | Not Upheld | 1 Jun 2020 |
| 201900778 | Fife Health and Social Care Partnership | Health and Social Care | Upheld | 1 Jun 2020 |
| 201900072 | Grampian NHS Board | Health | Partly Upheld | 1 Jun 2020 |
| 201900179 | South Ayrshire Council | Local Government | Partly Upheld | 1 Jun 2020 |
| 201900600 | Argyll and Bute Health and Social Care Partnership | Health and Social Care | Upheld | 1 Jun 2020 |
| 201900588 | Bridgewater Housing Association Ltd | Local Government | Not Upheld | 1 Jun 2020 |
| 201903361 | A Medical Practice in the Tayside NHS Board area | Health | Not Upheld | 1 Jun 2020 |
| 201809208 | Lothian NHS Board - Acute Division | Health | Upheld | 1 Jun 2020 |
| 201901296 | Forth Valley NHS Board | Health | Not Upheld | 1 Jun 2020 |
| 201808795 | Greater Glasgow and Clyde NHS Board - Acute Services Division | Health | Partly Upheld | 1 Jun 2020 |
| 201809148 | Inverclyde Health and Social Care Partnership | Health and Social Care | Partly Upheld | 1 Jun 2020 |
| 201809373 | Greater Glasgow and Clyde NHS Board - Acute Services Division | Health | Not Upheld | 1 Jun 2020 |
| 201809565 | Ayrshire and Arran NHS Board | Health | Not Upheld | 1 Jun 2020 |