Source · Ombudsman decisions
SPSO Individual Decisions
7,989 total decisions
7,763 investigated
2,234 upheld
54% upheld of investigated
Years: Jun 2011–Aug 2026
7,989 published decisions from the Scottish Public Services Ombudsman. The Scottish Public Services Ombudsman investigates complaints about public services in Scotland — councils, the NHS, housing associations, and Scottish Government agencies. Source: spso.org.uk.
Decisions
| Reference | Organisation | Sector | Outcome | Date |
|---|---|---|---|---|
| 201805039 | Greater Glasgow and Clyde NHS Board - Acute Services Division | Health | Upheld | 1 Jul 2020 |
| 201905268 | Grampian NHS Board | Health | Not Upheld | 1 Jul 2020 |
| 201905840 | A Medical Practice in the Fife NHS Board area | Health | Not Upheld | 1 Jul 2020 |
| 201902178 | Fife NHS Board | Health | Upheld | 1 Jul 2020 |
| 201900074 | Scottish Borders Council | Local Government | Not Upheld | 1 Jul 2020 |
| 201810592 | Dumfries and Galloway NHS Board | Health | Not Upheld | 1 Jul 2020 |
| 201900922 | Greater Glasgow and Clyde NHS Board - Acute Services Division | Health | Partly Upheld | 1 Jul 2020 |
| 201906036 | A Medical Practice in the Grampian NHS Board area | Health | Not Upheld | 1 Jul 2020 |
| 201804029 | A Medical Practice in the Grampian NHS Board area | Health | Not Upheld | 1 Jun 2020 |
| 201807962 | Highland NHS Board | Health | Upheld | 1 Jun 2020 |
| 201905688 | A Medical Practice in the Highland NHS Board area | Health | Not Upheld | 1 Jun 2020 |
| 201808698 | Midlothian Council | Local Government | Not Upheld | 1 Jun 2020 |
| 201806572 | Falkirk Council | Local Government | Not Upheld | 1 Jun 2020 |
| 201807257 | Aberdeen City Council | Local Government | Upheld | 1 Jun 2020 |
| 201900641 | West Lothian Council | Local Government | Not Upheld | 1 Jun 2020 |
| 201900780 | Scottish Prison Service | Prisons | Partly Upheld | 1 Jun 2020 |
| 201807404 | East Dunbartonshire Council | Local Government | Not Upheld | 1 Jun 2020 |
| 201808321 | Glasgow City Council | Local Government | Upheld | 1 Jun 2020 |
| 201808763 | Scottish Prison Service | Prisons | Withdrawn | 1 Jun 2020 |
| 201807786 | East Dunbartonshire Council | Local Government | Not Upheld | 1 Jun 2020 |
| 201800445 | Glasgow City Health and Social Care Partnership | Health and Social Care | Upheld | 1 Jun 2020 |
| 201808254 | A Medical Practice in the Highland NHS Board area | Health | Partly Upheld | 1 Jun 2020 |
| 201801934 | Scottish Ambulance Service | Health | Upheld | 1 Jun 2020 |
| 201807010 | South Lanarkshire Health and Social Care Partnership | Health and Social Care | Not Upheld | 1 Jun 2020 |
| 201900883 | North Lanarkshire Council | Local Government | Not Upheld | 1 Jun 2020 |