Source · Ombudsman decisions
SPSO Individual Decisions
7,970 total decisions
7,745 investigated
2,223 upheld
54% upheld of investigated
Years: Jun 2011–Jun 2026
7,970 published decisions from the Scottish Public Services Ombudsman. The Scottish Public Services Ombudsman investigates complaints about public services in Scotland — councils, the NHS, housing associations, and Scottish Government agencies. Source: spso.org.uk.
Decisions
| Reference | Organisation | Sector | Outcome | Date |
|---|---|---|---|---|
| 201906036 | A Medical Practice in the Grampian NHS Board area | Health | Not Upheld | 1 Jul 2020 |
| 201902022 | Greater Glasgow and Clyde NHS Board - Acute Services Division | Health | Upheld | 1 Jul 2020 |
| 201902128 | Greater Glasgow and Clyde NHS Board - Acute Services Division | Health | Not Upheld | 1 Jul 2020 |
| 201905268 | Grampian NHS Board | Health | Not Upheld | 1 Jul 2020 |
| 201901903 | Lothian NHS Board - Acute Division | Health | Partly Upheld | 1 Jul 2020 |
| 201909985 | A Medical Practice in the Greater Glasgow and Clyde NHS Board area | Health | Not Upheld | 1 Jul 2020 |
| 201904336 | Lothian NHS Board - Acute Division | Health | Not Upheld | 1 Jul 2020 |
| 201901753 | Greater Glasgow and Clyde NHS Board - Acute Services Division | Health | Not Upheld | 1 Jul 2020 |
| 201903686 | Renfrewshire Council | Local Government | Partly Upheld | 1 Jul 2020 |
| 201901394 | Greater Glasgow and Clyde NHS Board - Acute Services Division | Health | Not Upheld | 1 Jul 2020 |
| 201901150 | Greater Glasgow and Clyde NHS Board - Acute Services Division | Health | Partly Upheld | 1 Jul 2020 |
| 201902211 | Dundee Health and Social Care Partnership | Health and Social Care | Not Upheld | 1 Jul 2020 |
| 201902551 | A Medical Practice in the Lothian NHS Board area | Health | Not Upheld | 1 Jul 2020 |
| 201902266 | Western Isles NHS Board | Health | Upheld | 1 Jul 2020 |
| 201807962 | Highland NHS Board | Health | Upheld | 1 Jun 2020 |
| 201807010 | South Lanarkshire Health and Social Care Partnership | Health and Social Care | Not Upheld | 1 Jun 2020 |
| 201810995 | Scottish Borders Council | Local Government | Not Upheld | 1 Jun 2020 |
| 201807404 | East Dunbartonshire Council | Local Government | Not Upheld | 1 Jun 2020 |
| 201800445 | Glasgow City Health and Social Care Partnership | Health and Social Care | Upheld | 1 Jun 2020 |
| 201808254 | A Medical Practice in the Highland NHS Board area | Health | Partly Upheld | 1 Jun 2020 |
| 201905688 | A Medical Practice in the Highland NHS Board area | Health | Not Upheld | 1 Jun 2020 |
| 201808698 | Midlothian Council | Local Government | Not Upheld | 1 Jun 2020 |
| 201804029 | A Medical Practice in the Grampian NHS Board area | Health | Not Upheld | 1 Jun 2020 |
| 201904902 | Lothian NHS Board - Acute Division | Health | Not Upheld | 1 Jun 2020 |
| 201810248 | Lothian NHS Board - Acute Division | Health | Not Upheld | 1 Jun 2020 |