Source · Ombudsman decisions
SPSO Individual Decisions
7,989 total decisions
7,763 investigated
2,234 upheld
54% upheld of investigated
Years: Jun 2011–Aug 2026
7,989 published decisions from the Scottish Public Services Ombudsman. The Scottish Public Services Ombudsman investigates complaints about public services in Scotland — councils, the NHS, housing associations, and Scottish Government agencies. Source: spso.org.uk.
Decisions
| Reference | Organisation | Sector | Outcome | Date |
|---|---|---|---|---|
| 201808613 | Forth Valley NHS Board | Health | Not Upheld | 1 Jul 2020 |
| 201810039 | Fife NHS Board | Health | Not Upheld | 1 Jul 2020 |
| 201901389 | Lanarkshire NHS Board | Health | Upheld | 1 Jul 2020 |
| 201902648 | Grampian NHS Board | Health | Partly Upheld | 1 Jul 2020 |
| 201904254 | Forth Valley NHS Board | Health | Upheld | 1 Jul 2020 |
| 201806550 | Clear Business Water | Water | Not Upheld | 1 Jul 2020 |
| 201903644 | Highland NHS Board | Health | Not Upheld | 1 Jul 2020 |
| 201805039 | Greater Glasgow and Clyde NHS Board - Acute Services Division | Health | Upheld | 1 Jul 2020 |
| 201906299 | Lanarkshire NHS Board | Health | Not Upheld | 1 Jul 2020 |
| 201909131 | Highland NHS Board | Health | Not Upheld | 1 Jul 2020 |
| 201803128 | Lothian NHS Board - Acute Division | Health | Upheld | 1 Jul 2020 |
| 201805773 | Fife Health and Social Care Partnership | Health and Social Care | Not Upheld | 1 Jul 2020 |
| 201805985 | Fife NHS Board | Health | Partly Upheld | 1 Jul 2020 |
| 201810154 | Tayside NHS Board | Health | Partly Upheld | 1 Jul 2020 |
| 201900750 | Care Inspectorate | Scottish Government and Devolved Administration | Upheld | 1 Jul 2020 |
| 201810977 | A Medical Practice in the Greater Glasgow and Clyde NHS Board area | Health | Not Upheld | 1 Jul 2020 |
| 201810727 | Lothian NHS Board | Health | Not Upheld | 1 Jul 2020 |
| 201810159 | Lanarkshire NHS Board | Health | Not Upheld | 1 Jul 2020 |
| 201903909 | Aberdeenshire Council | Local Government | Upheld | 1 Jul 2020 |
| 201807363 | Lothian NHS Board - Acute Division | Health | Partly Upheld | 1 Jul 2020 |
| 201809165 | Tayside NHS Board | Health | Partly Upheld | 1 Jul 2020 |
| 201900411 | A Medical Practice in the Greater Glasgow and Clyde NHS Board area | Health | Partly Upheld | 1 Jul 2020 |
| 201900196 | South Lanarkshire Council | Local Government | Not Upheld | 1 Jul 2020 |
| 201903686 | Renfrewshire Council | Local Government | Partly Upheld | 1 Jul 2020 |
| 201904336 | Lothian NHS Board - Acute Division | Health | Not Upheld | 1 Jul 2020 |