Source · Ombudsman decisions
SPSO Individual Decisions
7,970 total decisions
7,745 investigated
2,223 upheld
54% upheld of investigated
Years: Jun 2011–Jun 2026
7,970 published decisions from the Scottish Public Services Ombudsman. The Scottish Public Services Ombudsman investigates complaints about public services in Scotland — councils, the NHS, housing associations, and Scottish Government agencies. Source: spso.org.uk.
Decisions
| Reference | Organisation | Sector | Outcome | Date |
|---|---|---|---|---|
| 201807363 | Lothian NHS Board - Acute Division | Health | Partly Upheld | 1 Jul 2020 |
| 201808511 | Fife NHS Board | Health | Partly Upheld | 1 Jul 2020 |
| 201808408 | Lanarkshire NHS Board | Health | Not Upheld | 1 Jul 2020 |
| 201808156 | Fife NHS Board | Health | Partly Upheld | 1 Jul 2020 |
| 201809975 | Borders NHS Board | Health | Partly Upheld | 1 Jul 2020 |
| 201809603 | Borders NHS Board | Health | Not Upheld | 1 Jul 2020 |
| 201809165 | Tayside NHS Board | Health | Partly Upheld | 1 Jul 2020 |
| 201900843 | Greater Glasgow and Clyde NHS Board - Acute Services Division | Health | Partly Upheld | 1 Jul 2020 |
| 201900587 | A Medical Practice in the Fife NHS Board area | Health | Not Upheld | 1 Jul 2020 |
| 201901018 | Lanarkshire NHS Board | Health | Not Upheld | 1 Jul 2020 |
| 201900596 | Grampian NHS Board | Health | Upheld | 1 Jul 2020 |
| 201900513 | Dumfries and Galloway NHS Board | Health | Not Upheld | 1 Jul 2020 |
| 201810727 | Lothian NHS Board | Health | Not Upheld | 1 Jul 2020 |
| 201810154 | Tayside NHS Board | Health | Partly Upheld | 1 Jul 2020 |
| 201900750 | Care Inspectorate | Scottish Government and Devolved Administration | Upheld | 1 Jul 2020 |
| 201810977 | A Medical Practice in the Greater Glasgow and Clyde NHS Board area | Health | Not Upheld | 1 Jul 2020 |
| 201810159 | Lanarkshire NHS Board | Health | Not Upheld | 1 Jul 2020 |
| 201900411 | A Medical Practice in the Greater Glasgow and Clyde NHS Board area | Health | Partly Upheld | 1 Jul 2020 |
| 201900196 | South Lanarkshire Council | Local Government | Not Upheld | 1 Jul 2020 |
| 201811064 | Lanarkshire NHS Board | Health | Not Upheld | 1 Jul 2020 |
| 201900537 | Lothian NHS Board - Acute Division | Health | Upheld | 1 Jul 2020 |
| 201900598 | Lanarkshire NHS Board | Health | Not Upheld | 1 Jul 2020 |
| 201901036 | A Medical Practice in the Forth Valley NHS Board area | Health | Not Upheld | 1 Jul 2020 |
| 201900770 | Highland NHS Board | Health | Not Upheld | 1 Jul 2020 |
| 201903474 | Dumfries and Galloway Council | Local Government | Partly Upheld | 1 Jul 2020 |