Source · Ombudsman decisions
SPSO Individual Decisions
7,970 total decisions
7,745 investigated
2,223 upheld
54% upheld of investigated
Years: Jun 2011–Jun 2026
7,970 published decisions from the Scottish Public Services Ombudsman. The Scottish Public Services Ombudsman investigates complaints about public services in Scotland — councils, the NHS, housing associations, and Scottish Government agencies. Source: spso.org.uk.
Decisions
| Reference | Organisation | Sector | Outcome | Date |
|---|---|---|---|---|
| 201900525 | Lothian NHS Board - Acute Division | Health | Not Upheld | 1 Sep 2020 |
| 201809858 | Forth Valley NHS Board | Health | Not Upheld | 1 Sep 2020 |
| 201810640 | Lothian NHS Board - Acute Division | Health | Upheld | 1 Sep 2020 |
| 201809533 | Greater Glasgow and Clyde NHS Board - Acute Services Division | Health | Partly Upheld | 1 Sep 2020 |
| 201805026 | Renfrewshire Health and Social Care Partnership | Health and Social Care | Upheld | 1 Sep 2020 |
| 201903957 | South Ayrshire Council | Local Government | Not Upheld | 1 Sep 2020 |
| 201901663 | Glasgow City Council | Local Government | Upheld | 1 Sep 2020 |
| 201904312 | Scottish Natural Heritage | Scottish Government and Devolved Administration | Not Upheld | 1 Sep 2020 |
| 201906538 | Highland NHS Board | Health | Not Upheld | 1 Sep 2020 |
| 201902298 | Fife NHS Board | Health | Upheld | 1 Sep 2020 |
| 201902399 | Tayside NHS Board | Health | Not Upheld | 1 Sep 2020 |
| 201908907 | East Ayrshire Health and Social Care Partnership | Health and Social Care | Resolved / Early Resolution | 1 Sep 2020 |
| 201905692 | A Medical Practice in the Grampian NHS Board area | Health | Not Upheld | 1 Sep 2020 |
| 201909719 | Greater Glasgow and Clyde NHS Board - Acute Services Division | Health | Not Upheld | 1 Sep 2020 |
| 201904180 | A Medical Practice in the Lanarkshire NHS Board area | Health | Upheld | 1 Sep 2020 |
| 201903969 | A Medical Practice in the Greater Glasgow and Clyde NHS Board area | Health | Not Upheld | 1 Sep 2020 |
| 201903715 | Lothian NHS Board - Acute Division | Health | Partly Upheld | 1 Sep 2020 |
| 201903477 | Wave | Water | Upheld | 1 Sep 2020 |
| 201902176 | A Dental Practice in the Forth Valley NHS Board area | Health | Not Upheld | 1 Sep 2020 |
| 201901223 | A Medical Practice in the Greater Glasgow and Clyde NHS Board area | Health | Upheld | 1 Sep 2020 |
| 201806888 | Lothian NHS Board - Acute Division | Health | Partly Upheld | 1 Sep 2020 |
| 201909748 | Highland NHS Board | Health | Not Upheld | 1 Sep 2020 |
| 201807344 | Forth Valley NHS Board | Health | Partly Upheld | 1 Sep 2020 |
| 201804945 | South Lanarkshire Health and Social Care Partnership | Health and Social Care | Partly Upheld | 1 Sep 2020 |
| 201901426 | West Lothian Council | Local Government | Upheld | 1 Sep 2020 |