Source · Ombudsman decisions
SPSO Individual Decisions
7,970 total decisions
7,745 investigated
2,223 upheld
54% upheld of investigated
Years: Jun 2011–Jun 2026
7,970 published decisions from the Scottish Public Services Ombudsman. The Scottish Public Services Ombudsman investigates complaints about public services in Scotland — councils, the NHS, housing associations, and Scottish Government agencies. Source: spso.org.uk.
Decisions
| Reference | Organisation | Sector | Outcome | Date |
|---|---|---|---|---|
| 201907743 | Lanarkshire NHS Board | Health | Partly Upheld | 1 May 2021 |
| 201903759 | Lanarkshire NHS Board | Health | Partly Upheld | 1 May 2021 |
| 201904677 | Lanarkshire NHS Board | Health | Upheld | 1 May 2021 |
| 202002316 | Lanarkshire NHS Board | Health | Upheld | 1 May 2021 |
| 201902642 | Lanarkshire NHS Board | Health | Partly Upheld | 1 May 2021 |
| 201905755 | Lanarkshire NHS Board | Health | Not Upheld | 1 May 2021 |
| 201707729 | Lanarkshire NHS Board | Health | Upheld | 1 Mar 2021 |
| 201900799 | Lanarkshire NHS Board | Health | Partly Upheld | 1 Mar 2021 |
| 201908410 | Lanarkshire NHS Board | Health | Upheld | 1 Mar 2021 |
| 202003555 | Lanarkshire NHS Board | Health | Not Upheld | 1 Mar 2021 |
| 201911174 | Lanarkshire NHS Board | Health | Partly Upheld | 1 Mar 2021 |
| 201901362 | Lanarkshire NHS Board | Health | Partly Upheld | 1 Feb 2021 |
| 201905144 | A Medical Practice in the Lanarkshire NHS Board area | Health | Partly Upheld | 1 Feb 2021 |
| 202001237 | Lanarkshire NHS Board | Health | Not Upheld | 1 Jan 2021 |
| 201900317 | Lanarkshire NHS Board | Health | Partly Upheld | 1 Dec 2020 |
| 201900907 | Lanarkshire NHS Board | Health | Upheld | 1 Dec 2020 |
| 201803447 | Lanarkshire NHS Board | Health | Partly Upheld | 1 Dec 2020 |
| 201808747 | Lanarkshire NHS Board | Health | Partly Upheld | 1 Nov 2020 |
| 201906476 | A Medical Practice in the Lanarkshire NHS Board area | Health | Not Upheld | 1 Nov 2020 |
| 201907859 | Lanarkshire NHS Board | Health | Not Upheld | 1 Nov 2020 |
| 201902987 | A Medical Practice in the Lanarkshire NHS Board area | Health | Upheld | 1 Nov 2020 |
| 202001137 | A Medical Practice in the Lanarkshire NHS Board area | Health | Upheld | 1 Nov 2020 |
| 201902080 | Lanarkshire NHS Board | Health | Partly Upheld | 1 Oct 2020 |
| 201803767 | Lanarkshire NHS Board | Health | Upheld | 1 Oct 2020 |
| 201905392 | Lanarkshire NHS Board | Health | Partly Upheld | 1 Sep 2020 |