Source · SPSO (Scottish Public Services Ombudsman)

Lanarkshire NHS Board

SPSO (Scottish Public Services Ombudsman) Not Upheld Reference 202001237 Sector Health Category clinical treatment / diagnosis Decided 01 January 2021

View NHS Lanarkshire scorecard

Full decision

Summary

C has an adopted child who has a diagnosis of Attention Deficit Hyperactivity Disorder (ADHD). A's behaviour is so challenging that both parents fear A will cause serious harm to themselves or to them.

C wished A to be prescribed medication for their ADHD, but Child and Adolescent Mental Health Services (CAMHS) said that they required to carry out a face-to-face assessment before medication could be prescribed. They said they were unable to offer this at present because of COVID-19 restrictions. C considered that A needed urgent input, but the board said that A's need was not considered urgent. The board said that they would see A as soon as they were able to. C complained that the board had failed to assess A's need for CAMHS treatment as urgent.

We took independent advice from a consultant child and adolescent psychologist. We considered that A's need for treatment had been appropriately assessed with reference to COVID-related criteria. We did not uphold C's complaint.

We were, however, critical of the delays in assessment of A's condition and commented that, were it not for these delays, A should by now have had the opportunity of psychiatric review and clinical treatment.

Related reading

View Decision Report 202001237 as a PDF (24.33 KB) Updated: January 20, 2021

View original on SPSO (Scottish Publ… website

Other decisions involving Lanarkshire NHS Board

Reference Date Summary Outcome
202410955 01 May 2026 C complained about the standard of medical care provided by the board during two attendances at A&E with severe abdominal … Upheld
202409961 01 May 2026 C complained about the care and treatment provided to their adult sibling (A). A had treatment for breast cancer, was … Not Upheld
202502889 01 Feb 2026 C complained about the care and treatment provided following their referral for a transurethral resection of the prostate (TURP, an … Upheld
202401439 01 Jan 2026 C complained about the care and treatment given to their late sibling (A) who had a history of schizoaffective disorder. … Upheld
202309413 01 Jan 2026 C complained about the standard of medical care and treatment provided to their late partner (A) by the board in … Upheld
View all decisions for this organisation