Source · Ombudsman decisions
SPSO Individual Decisions
7,970 total decisions
7,745 investigated
2,223 upheld
54% upheld of investigated
Years: Jun 2011–Jun 2026
7,970 published decisions from the Scottish Public Services Ombudsman. The Scottish Public Services Ombudsman investigates complaints about public services in Scotland — councils, the NHS, housing associations, and Scottish Government agencies. Source: spso.org.uk.
Decisions
| Reference | Organisation | Sector | Outcome | Date |
|---|---|---|---|---|
| 202003174 | Lothian NHS Board - Acute Division | Health | Not Upheld | 1 May 2023 |
| 202201027 | A Medical Practice in the Grampian NHS Board area | Health | Not Upheld | 1 May 2023 |
| 202008878 | Lothian NHS Board - Acute Division | Health | Partly Upheld | 1 May 2023 |
| 202107872 | Lothian NHS Board - Acute Division | Health | Upheld | 1 May 2023 |
| 202101009 | Ayrshire and Arran NHS Board | Health | Upheld | 1 Mar 2023 |
| 202106540 | Ayrshire and Arran NHS Board | Health | Upheld | 1 Mar 2023 |
| 202106164 | Lothian NHS Board - Acute Division | Health | Resolved / Early Resolution | 1 Mar 2023 |
| 202106072 | A Medical Practice in the Grampian NHS Board area | Health | Upheld | 1 Mar 2023 |
| 202105110 | Grampian NHS Board | Health | Not Upheld | 1 Mar 2023 |
| 202007688 | A Medical Practice in the Ayrshire & Arran NHS Board area | Health | Not Upheld | 1 Feb 2023 |
| 202008024 | A Medical Practice in the Lothian NHS Board area | Health | Upheld | 1 Feb 2023 |
| 202101338 | Lothian NHS Board - Acute Division | Health | Upheld | 1 Jan 2023 |
| 202000048 | Lothian NHS Board - Acute Division | Health | Not Upheld | 1 Dec 2022 |
| 202100914 | A Dental Practice in the Grampian NHS Board area | Health | Upheld | 1 Dec 2022 |
| 201911968 | Lothian NHS Board - Acute Division | Health | Not Upheld | 1 Dec 2022 |
| 202008806 | Lothian NHS Board - Acute Division | Health | Upheld | 1 Dec 2022 |
| 202000038 | Lothian NHS Board - Acute Division | Health | Not Upheld | 1 Dec 2022 |
| 202001722 | Grampian NHS Board | Health | Upheld | 1 Nov 2022 |
| 201907667 | Lothian NHS Board - Acute Division | Health | Upheld | 1 Nov 2022 |
| 202105940 | A Medical Practice in the Grampian NHS Board area | Health | Upheld | 1 Nov 2022 |
| 202004419 | Lothian NHS Board - Acute Division | Health | Partly Upheld | 1 Nov 2022 |
| 202005563 | Grampian NHS Board | Health | Partly Upheld | 1 Aug 2022 |
| 202004331 | Grampian NHS Board | Health | Upheld | 1 Aug 2022 |
| 202005176 | Ayrshire and Arran NHS Board | Health | Partly Upheld | 1 Aug 2022 |
| 202008029 | A Medical Practice in the Ayrshire & Arran NHS Board area | Health | Not Upheld | 1 Jul 2022 |