Source · Ombudsman decisions
SPSO Individual Decisions
7,970 total decisions
7,745 investigated
2,223 upheld
54% upheld of investigated
Years: Jun 2011–Jun 2026
7,970 published decisions from the Scottish Public Services Ombudsman. The Scottish Public Services Ombudsman investigates complaints about public services in Scotland — councils, the NHS, housing associations, and Scottish Government agencies. Source: spso.org.uk.
Decisions
| Reference | Organisation | Sector | Outcome | Date |
|---|---|---|---|---|
| 201400706 | South Lanarkshire Council | Local Government | Upheld | 1 Sep 2014 |
| 201401598 | The City of Edinburgh Council | Local Government | Upheld | 1 Sep 2014 |
| 201300766 | Stirling Council | Local Government | Partly Upheld | 1 Sep 2014 |
| 201301925 | The City of Edinburgh Council | Local Government | Upheld | 1 Aug 2014 |
| 201303355 | The City of Edinburgh Council | Local Government | Upheld | 1 Aug 2014 |
| 201303975 | A Council | Local Government | Not Upheld | 1 Aug 2014 |
| 201301163 | South Ayrshire Council | Local Government | Upheld | 1 Jul 2014 |
| 201305629 | The City of Edinburgh Council | Local Government | Not Upheld | 1 Jul 2014 |
| 201204846 | Care Inspectorate | Scottish Government and Devolved Administration | Not Upheld | 1 Jul 2014 |
| 201304004 | The City of Edinburgh Council | Local Government | Partly Upheld | 1 Jun 2014 |
| 201300398 | Perth and Kinross Council | Local Government | Not Upheld | 1 Jun 2014 |
| 201302051 | Commissioner for Ethical Standards in Public Life in Scotland | Scottish Government and Devolved Administration | Partly Upheld | 1 Jun 2014 |
| 201204866 | Perth and Kinross Council | Local Government | Upheld | 1 May 2014 |
| 201301990 | North Lanarkshire Council | Local Government | Not Upheld | 1 May 2014 |
| 201203470 | Aberdeenshire Council | Local Government | Upheld | 1 Apr 2014 |
| 201304029 | North Lanarkshire Council | Local Government | Not Upheld | 1 Apr 2014 |
| 201205207 | A Council | Local Government | Partly Upheld | 1 Apr 2014 |
| 201205406 | Falkirk Council | Local Government | Not Upheld | 1 Mar 2014 |
| 201302050 | A Council | Local Government | Upheld | 1 Mar 2014 |
| 201302453 | A Council | Local Government | Upheld | 1 Mar 2014 |
| 201104865 | Perth and Kinross Council | Local Government | Not Upheld | 1 Mar 2014 |
| 201205210 | South Lanarkshire Council | Local Government | Not Upheld | 1 Feb 2014 |
| 201204125 | A Council | Local Government | Partly Upheld | 1 Feb 2014 |
| 201302885 | A Council | Local Government | Partly Upheld | 1 Feb 2014 |
| 201303148 | Glasgow City Council | Local Government | Not Upheld | 1 Feb 2014 |