Source · Ombudsman decisions
SPSO Individual Decisions
7,975 total decisions
7,750 investigated
2,225 upheld
54% upheld of investigated
Years: Jun 2011–Jul 2026
7,975 published decisions from the Scottish Public Services Ombudsman. The Scottish Public Services Ombudsman investigates complaints about public services in Scotland — councils, the NHS, housing associations, and Scottish Government agencies. Source: spso.org.uk.
Decisions
| Reference | Organisation | Sector | Outcome | Date |
|---|---|---|---|---|
| 201907859 | Lanarkshire NHS Board | Health | Not Upheld | 1 Nov 2020 |
| 202000410 | A Medical Practice in the Fife NHS Board area | Health | Not Upheld | 1 Nov 2020 |
| 201900885 | Dumfries and Galloway Council | Local Government | Upheld | 1 Nov 2020 |
| 201901360 | East Dunbartonshire Health and Social Care Partnership | Health and Social Care | Not Upheld | 1 Nov 2020 |
| 202001137 | A Medical Practice in the Lanarkshire NHS Board area | Health | Upheld | 1 Nov 2020 |
| 201901349 | Glasgow City Health and Social Care Partnership | Health and Social Care | Partly Upheld | 1 Nov 2020 |
| 201808747 | Lanarkshire NHS Board | Health | Partly Upheld | 1 Nov 2020 |
| 201902987 | A Medical Practice in the Lanarkshire NHS Board area | Health | Upheld | 1 Nov 2020 |
| 201903089 | Tayside NHS Board | Health | Partly Upheld | 1 Nov 2020 |
| 201806450 | Highland NHS Board | Health | Not Upheld | 1 Nov 2020 |
| 201906476 | A Medical Practice in the Lanarkshire NHS Board area | Health | Not Upheld | 1 Nov 2020 |
| 201911284 | A Medical Practice in the Fife NHS Board area | Health | Not Upheld | 1 Nov 2020 |
| 201902441 | Lothian NHS Board | Health | Not Upheld | 1 Nov 2020 |
| 201905697 | Fife NHS Board | Health | Upheld | 1 Nov 2020 |
| 201705275 | Tayside NHS Board | Health | Not Upheld | 1 Nov 2020 |
| 201808488 | Business Stream | Water | Not Upheld | 1 Nov 2020 |
| 201809447 | Grampian NHS Board | Health | Not Upheld | 1 Nov 2020 |
| 201901024 | Tayside NHS Board | Health | Upheld | 1 Nov 2020 |
| 201801784 | Lothian NHS Board - Acute Division | Health | Partly Upheld | 1 Nov 2020 |
| 201902863 | Fife NHS Board | Health | Upheld | 1 Nov 2020 |
| 201901023 | Angus Health and Social Care Partnership | Health and Social Care | Upheld | 1 Nov 2020 |
| 201902019 | Castle Water Ltd | Water | Upheld | 1 Nov 2020 |
| 201904207 | Forth Valley NHS Board | Health | Upheld | 1 Nov 2020 |
| 201900777 | Angus Council | Local Government | Not Upheld | 1 Nov 2020 |
| 201904147 | Aberdeenshire Council | Local Government | Upheld | 1 Nov 2020 |