Source · Ombudsman decisions
SPSO Individual Decisions
7,970 total decisions
7,745 investigated
2,223 upheld
54% upheld of investigated
Years: Jun 2011–Jun 2026
7,970 published decisions from the Scottish Public Services Ombudsman. The Scottish Public Services Ombudsman investigates complaints about public services in Scotland — councils, the NHS, housing associations, and Scottish Government agencies. Source: spso.org.uk.
Decisions
| Reference | Organisation | Sector | Outcome | Date |
|---|---|---|---|---|
| 201002232 | Ayrshire and Arran NHS Board | Health | Not Upheld | 1 Jan 2012 |
| 201001305 | Ayrshire and Arran NHS Board | Health | Partly Upheld | 1 Jan 2012 |
| 201100716 | Lothian NHS Board | Health | Partly Upheld | 1 Jan 2012 |
| 201100050 | A Dental Practice, Greater Glasgow and Clyde NHS Board | Health | Upheld | 1 Jan 2012 |
| 201004237 | Grampian NHS Board | Health | Partly Upheld | 1 Jan 2012 |
| 201001288 | Grampian NHS Board | Health | Upheld | 1 Jan 2012 |
| 201101695 | A Medical Practice, Lothian NHS Board | Health | Not Upheld | 1 Jan 2012 |
| 201101161 | Lothian NHS Board - University Hospitals Division | Health | Not Upheld | 1 Jan 2012 |
| 201101077 | Lothian NHS Board | Health | Upheld | 1 Jan 2012 |
| 201101464 | Lothian NHS Board - University Hospitals Division | Health | No Decision Reached | 1 Dec 2011 |
| 201100068 | Lothian NHS Board | Health | Not Upheld | 1 Dec 2011 |
| 201100324 | Grampian NHS Board | Health | Not Upheld | 1 Dec 2011 |
| 201100264 | Lothian NHS Board - Acute Division | Health | Partly Upheld | 1 Dec 2011 |
| 201100473 | A Medical Practice, Lothian NHS Board | Health | Not Upheld | 1 Dec 2011 |
| 201100069 | Ayrshire and Arran NHS Board | Health | Partly Upheld | 1 Nov 2011 |
| 201101169 | A Medical Practice, Ayrshire and Arran NHS Board | Health | Not Upheld | 1 Nov 2011 |
| 201100765 | A Dental Practice, Lothian NHS Board | Health | Upheld | 1 Nov 2011 |
| 201003711 | A Dental Practice, Lothian NHS Board | Health | Not Upheld | 1 Nov 2011 |
| 201101066 | A Medical Practice, Grampian NHS Board | Health | Not Upheld | 1 Nov 2011 |
| 201101523 | Lothian NHS Board | Health | Not Upheld | 1 Nov 2011 |
| 201005312 | Grampian NHS Board | Health | Not Upheld | 1 Nov 2011 |
| 201101184 | A Medical Practice, Lothian NHS Board | Health | Partly Upheld | 1 Nov 2011 |
| 201101093 | A Dental Practice, Lothian NHS Board | Health | Not Upheld | 1 Oct 2011 |
| 201004885 | Ayrshire and Arran NHS Board | Health | Not Upheld | 1 Oct 2011 |
| 201100271 | Ayrshire and Arran NHS Board | Health | Upheld | 1 Oct 2011 |