Source · Ombudsman decisions
SPSO Individual Decisions
7,970 total decisions
7,745 investigated
2,223 upheld
54% upheld of investigated
Years: Jun 2011–Jun 2026
7,970 published decisions from the Scottish Public Services Ombudsman. The Scottish Public Services Ombudsman investigates complaints about public services in Scotland — councils, the NHS, housing associations, and Scottish Government agencies. Source: spso.org.uk.
Decisions
| Reference | Organisation | Sector | Outcome | Date |
|---|---|---|---|---|
| 202002295 | Fife NHS Board | Health | Partly Upheld | 1 May 2021 |
| 201911145 | Grampian NHS Board | Health | Partly Upheld | 1 May 2021 |
| 201910848 | Forth Valley NHS Board | Health | Partly Upheld | 1 May 2021 |
| 201909583 | The Highland Council | Local Government | Upheld | 1 May 2021 |
| 201911563 | Ayrshire and Arran NHS Board | Health | Upheld | 1 May 2021 |
| 202003576 | Ayrshire and Arran NHS Board | Health | Upheld | 1 May 2021 |
| 201909650 | Highland NHS Board | Health | Partly Upheld | 1 May 2021 |
| 201909385 | Glasgow City Health and Social Care Partnership | Health and Social Care | Not Upheld | 1 May 2021 |
| 201910836 | Fife Health and Social Care Partnership | Health and Social Care | Partly Upheld | 1 May 2021 |
| 201909590 | East Dunbartonshire Council | Local Government | Not Upheld | 1 May 2021 |
| 202001145 | Highland NHS Board | Health | Upheld | 1 May 2021 |
| 202001260 | Highland NHS Board | Health | Not Upheld | 1 May 2021 |
| 202002316 | Lanarkshire NHS Board | Health | Upheld | 1 May 2021 |
| 202004021 | Glasgow City Health and Social Care Partnership | Health and Social Care | Upheld | 1 May 2021 |
| 201810822 | A Medical Practice in the Fife NHS Board area | Health | Partly Upheld | 1 Mar 2021 |
| 201804582 | Grampian NHS Board | Health | Partly Upheld | 1 Mar 2021 |
| 201905731 | Borders NHS Board | Health | Not Upheld | 1 Mar 2021 |
| 201809582 | Hillcrest Housing Association | Local Government | Not Upheld | 1 Mar 2021 |
| 201808526 | South Lanarkshire Council | Local Government | Partly Upheld | 1 Mar 2021 |
| 201901927 | Greater Glasgow and Clyde NHS Board - Acute Services Division | Health | Partly Upheld | 1 Mar 2021 |
| 201902236 | Fife NHS Board | Health | Partly Upheld | 1 Mar 2021 |
| 201902491 | Tayside NHS Board | Health | Upheld | 1 Mar 2021 |
| 201904901 | Highland NHS Board | Health | Not Upheld | 1 Mar 2021 |
| 201810152 | Tayside NHS Board | Health | Upheld | 1 Mar 2021 |
| 201900199 | Tayside NHS Board | Health | Upheld | 1 Mar 2021 |