Source · Ombudsman decisions
SPSO Individual Decisions
7,975 total decisions
7,750 investigated
2,225 upheld
54% upheld of investigated
Years: Jun 2011–Jul 2026
7,975 published decisions from the Scottish Public Services Ombudsman. The Scottish Public Services Ombudsman investigates complaints about public services in Scotland — councils, the NHS, housing associations, and Scottish Government agencies. Source: spso.org.uk.
Decisions
| Reference | Organisation | Sector | Outcome | Date |
|---|---|---|---|---|
| 201903628 | Ayrshire and Arran NHS Board | Health | Not Upheld | 1 May 2021 |
| 201902979 | Lothian NHS Board - Acute Division | Health | Upheld | 1 May 2021 |
| 201904733 | East Dunbartonshire Council | Local Government | Not Upheld | 1 May 2021 |
| 201905939 | Grampian NHS Board | Health | Upheld | 1 May 2021 |
| 201908098 | Lothian NHS Board - Acute Division | Health | Upheld | 1 May 2021 |
| 201906085 | Fife Health and Social Care Partnership | Health and Social Care | Not Upheld | 1 May 2021 |
| 201906799 | Osprey Housing | Local Government | Partly Upheld | 1 May 2021 |
| 201907894 | Forth Valley NHS Board | Health | Upheld | 1 May 2021 |
| 201909385 | Glasgow City Health and Social Care Partnership | Health and Social Care | Not Upheld | 1 May 2021 |
| 201709143 | Fife NHS Board | Health | Partly Upheld | 1 May 2021 |
| 201906833 | Ayrshire and Arran NHS Board | Health | Partly Upheld | 1 May 2021 |
| 201803946 | Fife NHS Board | Health | Partly Upheld | 1 May 2021 |
| 201900286 | Borders NHS Board | Health | Upheld | 1 May 2021 |
| 201901899 | Aberdeenshire Council | Local Government | Not Upheld | 1 May 2021 |
| 201810444 | West Dunbartonshire Council | Local Government | Partly Upheld | 1 May 2021 |
| 201804958 | University of the Highlands and Islands | Education | Upheld | 1 May 2021 |
| 201807820 | Lanarkshire NHS Board | Health | Partly Upheld | 1 May 2021 |
| 201900435 | Fife NHS Board | Health | Partly Upheld | 1 May 2021 |
| 201907414 | Dumfries and Galloway NHS Board | Health | Upheld | 1 May 2021 |
| 201707729 | Lanarkshire NHS Board | Health | Upheld | 1 Mar 2021 |
| 201900799 | Lanarkshire NHS Board | Health | Partly Upheld | 1 Mar 2021 |
| 201810822 | A Medical Practice in the Fife NHS Board area | Health | Partly Upheld | 1 Mar 2021 |
| 201908492 | Shetland Islands Council | Local Government | Not Upheld | 1 Mar 2021 |
| 201905731 | Borders NHS Board | Health | Not Upheld | 1 Mar 2021 |
| 201904901 | Highland NHS Board | Health | Not Upheld | 1 Mar 2021 |