Source · Ombudsman decisions
SPSO Individual Decisions
7,975 total decisions
7,750 investigated
2,225 upheld
54% upheld of investigated
Years: Jun 2011–Jul 2026
7,975 published decisions from the Scottish Public Services Ombudsman. The Scottish Public Services Ombudsman investigates complaints about public services in Scotland — councils, the NHS, housing associations, and Scottish Government agencies. Source: spso.org.uk.
Decisions
| Reference | Organisation | Sector | Outcome | Date |
|---|---|---|---|---|
| 202002295 | Fife NHS Board | Health | Partly Upheld | 1 May 2021 |
| 201911145 | Grampian NHS Board | Health | Partly Upheld | 1 May 2021 |
| 201803946 | Fife NHS Board | Health | Partly Upheld | 1 May 2021 |
| 201909583 | The Highland Council | Local Government | Upheld | 1 May 2021 |
| 201911563 | Ayrshire and Arran NHS Board | Health | Upheld | 1 May 2021 |
| 201900435 | Fife NHS Board | Health | Partly Upheld | 1 May 2021 |
| 201902979 | Lothian NHS Board - Acute Division | Health | Upheld | 1 May 2021 |
| 201904733 | East Dunbartonshire Council | Local Government | Not Upheld | 1 May 2021 |
| 201905939 | Grampian NHS Board | Health | Upheld | 1 May 2021 |
| 201902832 | Western Isles NHS Board | Health | Not Upheld | 1 May 2021 |
| 201900708 | Edinburgh College | Education | Upheld | 1 May 2021 |
| 201904677 | Lanarkshire NHS Board | Health | Upheld | 1 May 2021 |
| 201810444 | West Dunbartonshire Council | Local Government | Partly Upheld | 1 May 2021 |
| 201903628 | Ayrshire and Arran NHS Board | Health | Not Upheld | 1 May 2021 |
| 201907414 | Dumfries and Galloway NHS Board | Health | Upheld | 1 May 2021 |
| 201908098 | Lothian NHS Board - Acute Division | Health | Upheld | 1 May 2021 |
| 201906799 | Osprey Housing | Local Government | Partly Upheld | 1 May 2021 |
| 201907852 | Greater Glasgow and Clyde NHS Board - Acute Services Division | Health | Partly Upheld | 1 May 2021 |
| 201908608 | Tayside NHS Board | Health | Partly Upheld | 1 May 2021 |
| 202003576 | Ayrshire and Arran NHS Board | Health | Upheld | 1 May 2021 |
| 201904053 | Scottish Government | Scottish Government | Partly Upheld | 1 May 2021 |
| 201903759 | Lanarkshire NHS Board | Health | Partly Upheld | 1 May 2021 |
| 201900819 | South Lanarkshire Council | Local Government | Not Upheld | 1 May 2021 |
| 201902203 | Fife NHS Board | Health | Upheld | 1 May 2021 |
| 201902396 | A Medical Practice in the Fife NHS Board area | Health | Not Upheld | 1 May 2021 |