Source · Ombudsman decisions
SPSO Individual Decisions
7,970 total decisions
7,745 investigated
2,223 upheld
54% upheld of investigated
Years: Jun 2011–Jun 2026
7,970 published decisions from the Scottish Public Services Ombudsman. The Scottish Public Services Ombudsman investigates complaints about public services in Scotland — councils, the NHS, housing associations, and Scottish Government agencies. Source: spso.org.uk.
Decisions
| Reference | Organisation | Sector | Outcome | Date |
|---|---|---|---|---|
| 201904677 | Lanarkshire NHS Board | Health | Upheld | 1 May 2021 |
| 201903767 | Greater Glasgow and Clyde NHS Board - Acute Services Division | Health | Upheld | 1 May 2021 |
| 201905755 | Lanarkshire NHS Board | Health | Not Upheld | 1 May 2021 |
| 201906670 | Inverclyde Health and Social Care Partnership | Health and Social Care | Not Upheld | 1 May 2021 |
| 201907049 | East Renfrewshire Health and Social Care Partnership | Health and Social Care | Not Upheld | 1 May 2021 |
| 201904890 | Highland NHS Board | Health | Upheld | 1 May 2021 |
| 201905939 | Grampian NHS Board | Health | Upheld | 1 May 2021 |
| 201906833 | Ayrshire and Arran NHS Board | Health | Partly Upheld | 1 May 2021 |
| 201907414 | Dumfries and Galloway NHS Board | Health | Upheld | 1 May 2021 |
| 201908098 | Lothian NHS Board - Acute Division | Health | Upheld | 1 May 2021 |
| 201908351 | Fife NHS Board | Health | Partly Upheld | 1 May 2021 |
| 201907743 | Lanarkshire NHS Board | Health | Partly Upheld | 1 May 2021 |
| 201905897 | Highland NHS Board | Health | Not Upheld | 1 May 2021 |
| 201905779 | Greater Glasgow and Clyde NHS Board - Acute Services Division | Health | Partly Upheld | 1 May 2021 |
| 201905638 | Greater Glasgow and Clyde NHS Board - Acute Services Division | Health | Not Upheld | 1 May 2021 |
| 201905257 | Greater Glasgow and Clyde NHS Board - Acute Services Division | Health | Partly Upheld | 1 May 2021 |
| 201906085 | Fife Health and Social Care Partnership | Health and Social Care | Not Upheld | 1 May 2021 |
| 201906799 | Osprey Housing | Local Government | Partly Upheld | 1 May 2021 |
| 201906781 | Dumfries and Galloway NHS Board | Health | Not Upheld | 1 May 2021 |
| 201907212 | Lanarkshire NHS Board | Health | Upheld | 1 May 2021 |
| 201907894 | Forth Valley NHS Board | Health | Upheld | 1 May 2021 |
| 201907852 | Greater Glasgow and Clyde NHS Board - Acute Services Division | Health | Partly Upheld | 1 May 2021 |
| 201908608 | Tayside NHS Board | Health | Partly Upheld | 1 May 2021 |
| 201908937 | Highland NHS Board | Health | Upheld | 1 May 2021 |
| 201906201 | Greater Glasgow and Clyde NHS Board - Acute Services Division | Health | Upheld | 1 May 2021 |