Source · Ombudsman decisions
SPSO Individual Decisions
7,970 total decisions
7,745 investigated
2,223 upheld
54% upheld of investigated
Years: Jun 2011–Jun 2026
7,970 published decisions from the Scottish Public Services Ombudsman. The Scottish Public Services Ombudsman investigates complaints about public services in Scotland — councils, the NHS, housing associations, and Scottish Government agencies. Source: spso.org.uk.
Decisions
| Reference | Organisation | Sector | Outcome | Date |
|---|---|---|---|---|
| 201301558 | Lothian NHS Board | Health | Partly Upheld | 1 May 2014 |
| 201204958 | Lothian NHS Board | Health | Upheld | 1 May 2014 |
| 201204367 | Grampian NHS Board | Health | Upheld | 1 May 2014 |
| 201300582 | Lothian NHS Board | Health | Partly Upheld | 1 May 2014 |
| 201205039 | Ayrshire and Arran NHS Board | Health | Partly Upheld | 1 May 2014 |
| 201204870 | Lothian NHS Board | Health | Upheld | 1 May 2014 |
| 201204560 | Lothian NHS Board | Health | Partly Upheld | 1 May 2014 |
| 201300802 | Lothian NHS Board | Health | Partly Upheld | 1 May 2014 |
| 201301180 | Ayrshire and Arran NHS Board | Health | Upheld | 1 May 2014 |
| 201204847 | Ayrshire and Arran NHS Board | Health | Not Upheld | 1 Apr 2014 |
| 201204565 | Lothian NHS Board | Health | Partly Upheld | 1 Apr 2014 |
| 201204495 | Lothian NHS Board | Health | Upheld | 1 Apr 2014 |
| 201300711 | A Medical Practice in the Lothian NHS Board area | Health | Not Upheld | 1 Apr 2014 |
| 201302473 | A Medical Practice in the Ayrshire and Arran NHS Board area | Health | Not Upheld | 1 Apr 2014 |
| 201300712 | A Medical Practice in the Lothian NHS Board area | Health | Upheld | 1 Apr 2014 |
| 201202607 | Lothian NHS Board | Health | Partly Upheld | 1 Apr 2014 |
| 201302499 | Lothian NHS Board | Health | Partly Upheld | 1 Apr 2014 |
| 201204572 | Lothian NHS Board | Health | Partly Upheld | 1 Apr 2014 |
| 201204890 | Lothian NHS Board - University Hospitals Division | Health | Partly Upheld | 1 Apr 2014 |
| 201301320 | Lothian NHS Board | Health | Not Upheld | 1 Apr 2014 |
| 201204540 | Lothian NHS Board | Health | Not Upheld | 1 Mar 2014 |
| 201302512 | Lothian NHS Board | Health | Not Upheld | 1 Mar 2014 |
| 201300547 | Lothian NHS Board | Health | Not Upheld | 1 Mar 2014 |
| 201204116 | Ayrshire and Arran NHS Board | Health | Upheld | 1 Mar 2014 |
| 201300332 | Ayrshire and Arran NHS Board | Health | Partly Upheld | 1 Mar 2014 |