Source · Ombudsman decisions
SPSO Individual Decisions
7,970 total decisions
7,745 investigated
2,223 upheld
54% upheld of investigated
Years: Jun 2011–Jun 2026
7,970 published decisions from the Scottish Public Services Ombudsman. The Scottish Public Services Ombudsman investigates complaints about public services in Scotland — councils, the NHS, housing associations, and Scottish Government agencies. Source: spso.org.uk.
Decisions
| Reference | Organisation | Sector | Outcome | Date |
|---|---|---|---|---|
| 201205404 | Business Stream | Water | Partly Upheld | 1 Apr 2014 |
| 201300782 | Business Stream | Water | Upheld | 1 Apr 2014 |
| 201301912 | Business Stream | Water | Not Upheld | 1 Apr 2014 |
| 201205211 | Business Stream | Water | Upheld | 1 Apr 2014 |
| 201202461 | Scottish Water | Water | Upheld | 1 Apr 2014 |
| 201302415 | Scottish Water | Water | Partly Upheld | 1 Mar 2014 |
| 201303467 | Scottish Water | Water | Not Upheld | 1 Mar 2014 |
| 201304161 | Business Stream | Water | Not Upheld | 1 Mar 2014 |
| 201202828 | Business Stream | Water | Partly Upheld | 1 Feb 2014 |
| 201204511 | Business Stream | Water | Upheld | 1 Feb 2014 |
| 201301487 | Business Stream | Water | Partly Upheld | 1 Feb 2014 |
| 201205324 | Business Stream | Water | Not Upheld | 1 Feb 2014 |
| 201301844 | Business Stream | Water | Upheld | 1 Feb 2014 |
| 201302011 | Scottish Water | Water | Not Upheld | 1 Jan 2014 |
| 201302349 | Argyll Community Housing Association | Local Government | Not Upheld | 1 Jan 2014 |
| 201300574 | Business Stream | Water | Partly Upheld | 1 Jan 2014 |
| 201201727 | Business Stream | Water | Partly Upheld | 1 Dec 2013 |
| 201300452 | Business Stream | Water | Not Upheld | 1 Dec 2013 |
| 201202871 | Business Stream | Water | Upheld | 1 Dec 2013 |
| 201204708 | Business Stream | Water | Not Upheld | 1 Dec 2013 |
| 201203300 | Business Stream | Water | Not Upheld | 1 Nov 2013 |
| 201300382 | Business Stream | Water | Not Upheld | 1 Nov 2013 |
| 201205165 | Business Stream | Water | Upheld | 1 Nov 2013 |
| 201202850 | Business Stream | Water | Not Upheld | 1 Nov 2013 |
| 201200564 | Business Stream | Water | Partly Upheld | 1 Oct 2013 |