Source · Ombudsman decisions
SPSO Individual Decisions
7,970 total decisions
7,745 investigated
2,223 upheld
54% upheld of investigated
Years: Jun 2011–Jun 2026
7,970 published decisions from the Scottish Public Services Ombudsman. The Scottish Public Services Ombudsman investigates complaints about public services in Scotland — councils, the NHS, housing associations, and Scottish Government agencies. Source: spso.org.uk.
Decisions
| Reference | Organisation | Sector | Outcome | Date |
|---|---|---|---|---|
| 202007046 | A Medical Practice in the Lothian NHS Board area | Health | Upheld | 1 Dec 2021 |
| 202005961 | Lothian NHS Board - Acute Division | Health | Not Upheld | 1 Nov 2021 |
| 201908092 | Lothian NHS Board - Acute Division | Health | Not Upheld | 1 Oct 2021 |
| 201905950 | Lothian NHS Board - Acute Division | Health | Upheld | 1 Sep 2021 |
| 201907317 | Lothian NHS Board - Acute Division | Health | Partly Upheld | 1 Sep 2021 |
| 201910147 | A Medical Practice in the Lothian NHS Board area | Health | Not Upheld | 1 Sep 2021 |
| 201909891 | A Medical Practice in the Lothian NHS Board area | Health | Upheld | 1 Aug 2021 |
| 202002290 | Lothian NHS Board - Acute Division | Health | Not Upheld | 1 Aug 2021 |
| 202001107 | Lothian NHS Board - Acute Division | Health | Upheld | 1 Aug 2021 |
| 201907613 | Lothian NHS Board - Acute Division | Health | Upheld | 1 Jul 2021 |
| 201905072 | Lothian NHS Board - Acute Division | Health | Upheld | 1 Jun 2021 |
| 201904087 | Lothian NHS Board - Acute Division | Health | Not Upheld | 1 Jun 2021 |
| 202003476 | A Medical Practice in the Lothian NHS Board area | Health | Not Upheld | 1 Jun 2021 |
| 201900247 | Lothian NHS Board - Acute Division | Health | Partly Upheld | 1 Jun 2021 |
| 201908098 | Lothian NHS Board - Acute Division | Health | Upheld | 1 May 2021 |
| 201902979 | Lothian NHS Board - Acute Division | Health | Upheld | 1 May 2021 |
| 201901805 | Lothian NHS Board - Acute Division | Health | Partly Upheld | 1 Feb 2021 |
| 201908401 | Lothian NHS Board - Acute Division | Health | Not Upheld | 1 Jan 2021 |
| 202002582 | Lothian NHS Board | Health | Not Upheld | 1 Jan 2021 |
| 202001512 | Lothian NHS Board - Acute Division | Health | Not Upheld | 1 Jan 2021 |
| 201803542 | A Medical Practice in the Lothian NHS Board area | Health | Not Upheld | 1 Nov 2020 |
| 201902441 | Lothian NHS Board | Health | Not Upheld | 1 Nov 2020 |
| 201900490 | Lothian NHS Board - Acute Division | Health | Not Upheld | 1 Nov 2020 |
| 201810161 | Lothian NHS Board - Acute Division | Health | Not Upheld | 1 Nov 2020 |
| 201801784 | Lothian NHS Board - Acute Division | Health | Partly Upheld | 1 Nov 2020 |