Source · Ombudsman decisions
SPSO Individual Decisions
7,970 total decisions
7,745 investigated
2,223 upheld
54% upheld of investigated
Years: Jun 2011–Jun 2026
7,970 published decisions from the Scottish Public Services Ombudsman. The Scottish Public Services Ombudsman investigates complaints about public services in Scotland — councils, the NHS, housing associations, and Scottish Government agencies. Source: spso.org.uk.
Decisions
| Reference | Organisation | Sector | Outcome | Date |
|---|---|---|---|---|
| 202000782 | Greater Glasgow and Clyde NHS Board - Acute Services Division | Health | Partly Upheld | 1 Jul 2021 |
| 202001420 | Greater Glasgow and Clyde NHS Board - Acute Services Division | Health | Not Upheld | 1 Jul 2021 |
| 202001685 | A Medical Practice in the Ayrshire and Arran NHS Board area | Health | Not Upheld | 1 Jul 2021 |
| 202006018 | Wheatley Housing Group Ltd | Local Government | Not Upheld | 1 Jul 2021 |
| 202002453 | Lanarkshire NHS Board | Health | Not Upheld | 1 Jul 2021 |
| 201910382 | Greater Glasgow and Clyde NHS Board - Acute Services Division | Health | Not Upheld | 1 Jul 2021 |
| 201901597 | Scottish Borders Council | Local Government | Not Upheld | 1 Jun 2021 |
| 201806812 | Grampian NHS Board | Health | Not Upheld | 1 Jun 2021 |
| 201904087 | Lothian NHS Board - Acute Division | Health | Not Upheld | 1 Jun 2021 |
| 201811056 | Grampian NHS Board | Health | Partly Upheld | 1 Jun 2021 |
| 201907793 | Grampian NHS Board | Health | Not Upheld | 1 Jun 2021 |
| 202003476 | A Medical Practice in the Lothian NHS Board area | Health | Not Upheld | 1 Jun 2021 |
| 202004100 | A Medical Practice in the Grampian NHS Board area | Health | Not Upheld | 1 Jun 2021 |
| 202004831 | Fife NHS Board | Health | Not Upheld | 1 Jun 2021 |
| 201905072 | Lothian NHS Board - Acute Division | Health | Upheld | 1 Jun 2021 |
| 201905576 | Greater Glasgow and Clyde NHS Board - Acute Services Division | Health | Not Upheld | 1 Jun 2021 |
| 201809073 | Kingdom Housing Association Ltd | Local Government | Not Upheld | 1 Jun 2021 |
| 201810642 | Greater Glasgow and Clyde NHS Board - Acute Services Division | Health | Upheld | 1 Jun 2021 |
| 201901592 | Greater Glasgow and Clyde NHS Board - Acute Services Division | Health | Not Upheld | 1 Jun 2021 |
| 201905949 | Glasgow City Health and Social Care Partnership | Health and Social Care | Not Upheld | 1 Jun 2021 |
| 201906634 | Greater Glasgow and Clyde NHS Board - Acute Services Division | Health | Upheld | 1 Jun 2021 |
| 201901728 | Greater Glasgow and Clyde NHS Board - Acute Services Division | Health | Partly Upheld | 1 Jun 2021 |
| 201908291 | Dumfries and Galloway NHS Board | Health | Not Upheld | 1 Jun 2021 |
| 201909457 | East Renfrewshire Health and Social Care Partnership | Health and Social Care | Not Upheld | 1 Jun 2021 |
| 202001295 | Tayside NHS Board | Health | Not Upheld | 1 Jun 2021 |