Source · Ombudsman decisions
SPSO Individual Decisions
7,975 total decisions
7,750 investigated
2,225 upheld
54% upheld of investigated
Years: Jun 2011–Jul 2026
7,975 published decisions from the Scottish Public Services Ombudsman. The Scottish Public Services Ombudsman investigates complaints about public services in Scotland — councils, the NHS, housing associations, and Scottish Government agencies. Source: spso.org.uk.
Decisions
| Reference | Organisation | Sector | Outcome | Date |
|---|---|---|---|---|
| 202102527 | A Medical Practice in the Greater Glasgow & Clyde NHS Board area | Health | Not Upheld | 1 Jan 2022 |
| 201905172 | Greater Glasgow and Clyde NHS Board - Acute Services Division | Health | Partly Upheld | 1 Jan 2022 |
| 201905833 | A Dentist in the Lanarkshire NHS Board area | Health | Upheld | 1 Jan 2022 |
| 201911276 | Lanarkshire NHS Board | Health | Upheld | 1 Jan 2022 |
| 201907867 | Fife NHS Board | Health | Not Upheld | 1 Jan 2022 |
| 201910152 | Fife NHS Board | Health | Not Upheld | 1 Jan 2022 |
| 201910278 | Fife NHS Board | Health | Upheld | 1 Jan 2022 |
| 202003946 | Highland NHS Board | Health | Upheld | 1 Jan 2022 |
| 202001151 | Tayside NHS Board | Health | Not Upheld | 1 Jan 2022 |
| 202001347 | North Lanarkshire Council | Local Government | Resolved / Early Resolution | 1 Jan 2022 |
| 202002770 | Fife NHS Board | Health | Not Upheld | 1 Jan 2022 |
| 202003264 | Lanarkshire NHS Board | Health | Upheld | 1 Jan 2022 |
| 202005066 | Grampian NHS Board | Health | Upheld | 1 Jan 2022 |
| 202001398 | Greater Glasgow and Clyde NHS Board - Acute Services Division | Health | Partly Upheld | 1 Jan 2022 |
| 202102039 | A Medical Practice in the Forth Valley NHS Board area | Health | Not Upheld | 1 Jan 2022 |
| 202100985 | Greater Glasgow and Clyde NHS Board - Acute Services Division | Health | Not Upheld | 1 Jan 2022 |
| 202000564 | Tayside NHS Board | Health | Not Upheld | 1 Jan 2022 |
| 201903631 | Greater Glasgow and Clyde NHS Board - Acute Services Division | Health | Upheld | 1 Jan 2022 |
| 202101483 | Falkirk Council | Local Government | Not Upheld | 1 Jan 2022 |
| 201908034 | Fife NHS Board | Health | Upheld | 1 Jan 2022 |
| 202001221 | Highland NHS Board | Health | Partly Upheld | 1 Dec 2021 |
| 201909979 | Tayside NHS Board | Health | Upheld | 1 Dec 2021 |
| 202007046 | A Medical Practice in the Lothian NHS Board area | Health | Upheld | 1 Dec 2021 |
| 202103401 | A Medical Practice in the Fife NHS Board area | Health | Not Upheld | 1 Dec 2021 |
| 202003178 | A Medical Practice in the Tayside NHS Board aread | Health | Not Upheld | 1 Dec 2021 |