Source · Ombudsman decisions
SPSO Individual Decisions
7,970 total decisions
7,745 investigated
2,223 upheld
54% upheld of investigated
Years: Jun 2011–Jun 2026
7,970 published decisions from the Scottish Public Services Ombudsman. The Scottish Public Services Ombudsman investigates complaints about public services in Scotland — councils, the NHS, housing associations, and Scottish Government agencies. Source: spso.org.uk.
Decisions
| Reference | Organisation | Sector | Outcome | Date |
|---|---|---|---|---|
| 201502577 | A Medical Practice in the Grampian NHS Board area | Health | Not Upheld | 1 Dec 2015 |
| 201404170 | Lothian NHS Board | Health | Not Upheld | 1 Dec 2015 |
| 201404886 | Ayrshire and Arran NHS Board | Health | Partly Upheld | 1 Dec 2015 |
| 201405193 | Ayrshire and Arran NHS Board | Health | Not Upheld | 1 Dec 2015 |
| 201406033 | Grampian NHS Board | Health | Not Upheld | 1 Dec 2015 |
| 201406815 | Grampian NHS Board | Health | Partly Upheld | 1 Dec 2015 |
| 201407586 | A Dental Practice in the Lothian NHS Board area | Health | Upheld | 1 Dec 2015 |
| 201500087 | A Medical Practice in the Lothian NHS Board area | Health | Not Upheld | 1 Dec 2015 |
| 201501996 | A Medical Practice in the Ayrshire and Arran NHS Board area | Health | Not Upheld | 1 Dec 2015 |
| 201502006 | A Medical Practice in the Lothian NHS Board area | Health | Not Upheld | 1 Dec 2015 |
| 201406081 | Lothian NHS Board | Health | Partly Upheld | 1 Dec 2015 |
| 201406914 | Grampian NHS Board | Health | Partly Upheld | 1 Dec 2015 |
| 201405012 | Ayrshire and Arran NHS Board | Health | Not Upheld | 1 Dec 2015 |
| 201403791 | A Medical Practice in the Lothian NHS Board area | Health | Partly Upheld | 1 Dec 2015 |
| 201406444 | Lothian NHS Board | Health | Not Upheld | 1 Dec 2015 |
| 201400354 | Grampian NHS Board | Health | Partly Upheld | 1 Nov 2015 |
| 201403173 | Lothian NHS Board | Health | Not Upheld | 1 Nov 2015 |
| 201405493 | Ayrshire and Arran NHS Board | Health | Partly Upheld | 1 Nov 2015 |
| 201406833 | A Medical Practice in the Grampian NHS Board area | Health | Not Upheld | 1 Nov 2015 |
| 201306143 | Ayrshire and Arran NHS Board | Health | Partly Upheld | 1 Nov 2015 |
| 201500545 | Ayrshire and Arran NHS Board | Health | Not Upheld | 1 Nov 2015 |
| 201406041 | Grampian NHS Board | Health | Not Upheld | 1 Nov 2015 |
| 201502011 | Lothian NHS Board | Health | Withdrawn | 1 Nov 2015 |
| 201407271 | Lothian NHS Board - Acute Division | Health | Not Upheld | 1 Nov 2015 |
| 201500618 | Lothian NHS Board | Health | Upheld | 1 Oct 2015 |