Source · SPSO (Scottish Public Services Ombudsman)

Lothian NHS Board

SPSO (Scottish Public Services Ombudsman) Not Upheld Reference 201404170 Sector Health Category clinical treatment / diagnosis Decided 01 December 2015

View NHS Lothian scorecard

Full decision

Summary

Mrs C attended the emergency department at Edinburgh Royal Infirmary with severe back pain and difficulty in walking. She complained that she should have had an urgent scan which would have identified that she needed to be referred for surgery. Mrs C also felt that the examination by the emergency doctor was inadequate.

We took independent advice from one of our advisers who is a consultant in emergency medicine. We found minor shortcomings with some aspects of Mrs C's examination. However, as there was no evidence of major motor weakness, we found that there was no failure in not arranging a scan at that time. We concluded that it was reasonable to discharge Mrs C from hospital with the advice to see her GP for a follow-up.

Related reading

View Decision Report 201404170 as a PDF (10.96 KB) Updated: March 13, 2018

View original on SPSO (Scottish Publ… website

Other decisions involving Lothian NHS Board

Reference Date Summary Outcome
202404449 01 Jan 2026 C complained about the care that their adult child (A) received from the prison healthcare team and particularly a failure … Upheld
202304800 01 Mar 2025 C complained that the board failed to provide reasonable personal care and treatment to their sibling (A). A was admitted … Upheld
202304367 01 Dec 2024 C complained on behalf of their spouse (A) about the standard of care and treatment received in the months before … Partly Upheld
202005296 01 May 2022 C complained that there had been an unreasonable delay in their late parent (A) receiving a prescription of antibiotics following … Upheld
202002582 01 Jan 2021 C complained about the clinical care provided to their child (A) by the board, specifically, that a Chiari malformation (where … Not Upheld
View all decisions for this organisation