Source · Ombudsman decisions
SPSO Individual Decisions
7,970 total decisions
7,745 investigated
2,223 upheld
54% upheld of investigated
Years: Jun 2011–Jun 2026
7,970 published decisions from the Scottish Public Services Ombudsman. The Scottish Public Services Ombudsman investigates complaints about public services in Scotland — councils, the NHS, housing associations, and Scottish Government agencies. Source: spso.org.uk.
Decisions
| Reference | Organisation | Sector | Outcome | Date |
|---|---|---|---|---|
| 201502623 | Lothian NHS Board | Health | Not Upheld | 1 Feb 2016 |
| 201500916 | Ayrshire and Arran NHS Board | Health | Partly Upheld | 1 Feb 2016 |
| 201402414 | A Dentist in the Lothian NHS Board area | Health | Not Upheld | 1 Feb 2016 |
| 201305578 | Grampian NHS Board | Health | Partly Upheld | 1 Feb 2016 |
| 201402748 | Lothian NHS Board | Health | Partly Upheld | 1 Feb 2016 |
| 201407179 | Lothian NHS Board | Health | Upheld | 1 Jan 2016 |
| 201406523 | Lothian NHS Board | Health | Not Upheld | 1 Jan 2016 |
| 201406339 | Ayrshire and Arran NHS Board | Health | Not Upheld | 1 Jan 2016 |
| 201407273 | Ayrshire and Arran NHS Board | Health | Not Upheld | 1 Jan 2016 |
| 201405779 | Lothian NHS Board | Health | Partly Upheld | 1 Jan 2016 |
| 201407002 | Ayrshire and Arran NHS Board | Health | Not Upheld | 1 Jan 2016 |
| 201405167 | Lothian NHS Board | Health | Upheld | 1 Jan 2016 |
| 201500474 | Grampian NHS Board | Health | Upheld | 1 Jan 2016 |
| 201500502 | A Medical Practice in the Lothian NHS Board area | Health | Not Upheld | 1 Jan 2016 |
| 201405654 | A Medical Practice in the Ayrshire and Arran NHS Board area | Health | Not Upheld | 1 Jan 2016 |
| 201502760 | Lothian NHS Board | Health | Upheld | 1 Jan 2016 |
| 201501832 | Ayrshire and Arran NHS Board | Health | Upheld | 1 Jan 2016 |
| 201404437 | Ayrshire and Arran NHS Board | Health | Not Upheld | 1 Jan 2016 |
| 201404521 | Lothian NHS Board | Health | Upheld | 1 Jan 2016 |
| 201404639 | Lothian NHS Board | Health | Partly Upheld | 1 Jan 2016 |
| 201404857 | Lothian NHS Board | Health | Upheld | 1 Jan 2016 |
| 201405645 | Ayrshire and Arran NHS Board | Health | Not Upheld | 1 Jan 2016 |
| 201406218 | Grampian NHS Board | Health | Partly Upheld | 1 Jan 2016 |
| 201406715 | Ayrshire and Arran NHS Board | Health | Not Upheld | 1 Jan 2016 |
| 201406951 | Lothian NHS Board | Health | Not Upheld | 1 Jan 2016 |