Source · Ombudsman decisions
SPSO Individual Decisions
7,970 total decisions
7,745 investigated
2,223 upheld
54% upheld of investigated
Years: Jun 2011–Jun 2026
7,970 published decisions from the Scottish Public Services Ombudsman. The Scottish Public Services Ombudsman investigates complaints about public services in Scotland — councils, the NHS, housing associations, and Scottish Government agencies. Source: spso.org.uk.
Decisions
| Reference | Organisation | Sector | Outcome | Date |
|---|---|---|---|---|
| 201103353 | The Highland Council | Local Government | Not Upheld | 1 Jan 2013 |
| 201202220 | The Highland Council | Local Government | Partly Upheld | 1 Jan 2013 |
| 201102465 | The Highland Council | Local Government | Not Upheld | 1 Nov 2012 |
| 201103935 | The Highland Council | Local Government | Partly Upheld | 1 Nov 2012 |
| 201101721 | The Highland Council | Local Government | Partly Upheld | 1 Oct 2012 |
| 201104019 | The Highland Council | Local Government | Not Upheld | 1 Sep 2012 |
| 201103743 | The Highland Council | Local Government | Not Upheld | 1 Sep 2012 |
| 201101431 | The Highland Council | Local Government | Not Upheld | 1 Sep 2012 |
| 201003683 | The Highland Council | Local Government | Upheld | 1 Aug 2012 |
| 201005308 | The Highland Council | Local Government | Partly Upheld | 1 Aug 2012 |
| 201102720 | The Highland Council | Local Government | Not Upheld | 1 Jun 2012 |
| 201102837 | The Highland Council | Local Government | Partly Upheld | 1 May 2012 |
| 201102109 | The Highland Council | Local Government | Not Upheld | 1 May 2012 |
| 201005084 | The Highland Council | Local Government | Not Upheld | 1 May 2012 |
| 201100648 | The Highland Council | Local Government | Not Upheld | 1 Mar 2012 |
| 201005151 | The Highland Council | Local Government | Upheld | 1 Mar 2012 |
| 201102008 | The Highland Council | Local Government | Not Upheld | 1 Feb 2012 |
| 201004256 | The Highland Council | Local Government | Not Upheld | 1 Jul 2011 |
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