Source · Ombudsman decisions
SPSO Individual Decisions
7,970 total decisions
7,745 investigated
2,223 upheld
54% upheld of investigated
Years: Jun 2011–Jun 2026
7,970 published decisions from the Scottish Public Services Ombudsman. The Scottish Public Services Ombudsman investigates complaints about public services in Scotland — councils, the NHS, housing associations, and Scottish Government agencies. Source: spso.org.uk.
Decisions
| Reference | Organisation | Sector | Outcome | Date |
|---|---|---|---|---|
| 201608503 | Scottish Prison Service | Prisons | Not Upheld | 1 Jan 2018 |
| 201607397 | Scottish Prison Service | Prisons | Partly Upheld | 1 Dec 2017 |
| 201701298 | Scottish Prison Service | Prisons | Upheld | 1 Dec 2017 |
| 201607796 | Scottish Prison Service | Prisons | Not Upheld | 1 Nov 2017 |
| 201607001 | Scottish Prison Service | Prisons | Withdrawn | 1 Oct 2017 |
| 201606203 | Scottish Prison Service | Prisons | Not Upheld | 1 Oct 2017 |
| 201600541 | Greater Glasgow and Clyde NHS Board | Health | Partly Upheld | 1 Sep 2017 |
| 201601533 | Scottish Prison Service | Prisons | Upheld | 1 Aug 2017 |
| 201600078 | Scottish Prison Service | Prisons | Not Upheld | 1 Jul 2017 |
| 201600415 | Scottish Prison Service | Prisons | Not Upheld | 1 Jul 2017 |
| 201607062 | Scottish Prison Service | Prisons | Not Upheld | 1 Jun 2017 |
| 201603221 | Scottish Prison Service | Prisons | Not Upheld | 1 Jun 2017 |
| 201508396 | Scottish Prison Service | Prisons | Not Upheld | 1 May 2017 |
| 201607620 | Scottish Prison Service | Prisons | Resolved / Early Resolution | 1 May 2017 |
| 201600593 | Scottish Prison Service | Prisons | Not Upheld | 1 May 2017 |
| 201600776 | Scottish Prison Service | Prisons | Not Upheld | 1 May 2017 |
| 201507885 | Scottish Prison Service | Prisons | Partly Upheld | 1 Apr 2017 |
| 201508791 | Scottish Prison Service | Prisons | Not Upheld | 1 Apr 2017 |
| 201507927 | Scottish Prison Service | Prisons | Withdrawn | 1 Mar 2017 |
| 201508336 | Scottish Prison Service | Prisons | Upheld | 1 Feb 2017 |
| 201507929 | Scottish Prison Service | Prisons | Not Upheld | 1 Feb 2017 |
| 201603935 | Scottish Prison Service | Prisons | Upheld | 1 Feb 2017 |
| 201507573 | Scottish Prison Service | Prisons | Not Upheld | 1 Feb 2017 |
| 201603667 | Scottish Prison Service | Prisons | Upheld | 1 Jan 2017 |
| 201603758 | Scottish Prison Service | Prisons | Upheld | 1 Jan 2017 |