Source · Ombudsman decisions
SPSO Individual Decisions
7,970 total decisions
7,745 investigated
2,223 upheld
54% upheld of investigated
Years: Jun 2011–Jun 2026
7,970 published decisions from the Scottish Public Services Ombudsman. The Scottish Public Services Ombudsman investigates complaints about public services in Scotland — councils, the NHS, housing associations, and Scottish Government agencies. Source: spso.org.uk.
Decisions
| Reference | Organisation | Sector | Outcome | Date |
|---|---|---|---|---|
| 201601729 | Scottish Ambulance Service | Health | Not Upheld | 1 Feb 2017 |
| 201508500 | Scottish Ambulance Service | Health | Not Upheld | 1 Nov 2016 |
| 201507666 | Scottish Ambulance Service | Health | Upheld | 1 Nov 2016 |
| 201508477 | Scottish Ambulance Service | Health | Not Upheld | 1 Jul 2016 |
| 201507996 | Scottish Ambulance Service | Health | Upheld | 1 Jun 2016 |
| 201502531 | Scottish Ambulance Service | Health | Upheld | 1 Feb 2016 |
| 201500443 | Scottish Ambulance Service | Health | Partly Upheld | 1 Feb 2016 |
| 201502258 | Scottish Ambulance Service | Health | Not Upheld | 1 Jan 2016 |
| 201407184 | Scottish Ambulance Service | Health | Not Upheld | 1 Jan 2016 |
| 201500671 | Scottish Ambulance Service | Health | Partly Upheld | 1 Dec 2015 |
| 201404381 | Scottish Ambulance Service | Health | Upheld | 1 Dec 2015 |
| 201501488 | Scottish Ambulance Service | Health | Not Upheld | 1 Oct 2015 |
| 201405815 | Scottish Ambulance Service | Health | Upheld | 1 Jun 2015 |
| 201404505 | A Medical Practice in the Lanarkshire NHS Board area | Health | Partly Upheld | 1 Mar 2015 |
| 201401710 | Scottish Ambulance Service | Health | Partly Upheld | 1 Jan 2015 |
| 201301851 | Scottish Ambulance Service | Health | Not Upheld | 1 Dec 2014 |
| 201401120 | Scottish Ambulance Service | Health | Not Upheld | 1 Sep 2014 |
| 201300612 | Scottish Ambulance Service | Health | Upheld | 1 Sep 2014 |
| 201303126 | Scottish Ambulance Service | Health | Not Upheld | 1 Sep 2014 |
| 201300720 | Scottish Ambulance Service | Health | Upheld | 1 Apr 2014 |
| 201300911 | Scottish Ambulance Service | Health | Not Upheld | 1 Apr 2014 |
| 201302648 | Scottish Ambulance Service | Health | Upheld | 1 Mar 2014 |
| 201301796 | Scottish Ambulance Service | Health | Upheld | 1 Feb 2014 |
| 201203148 | Scottish Ambulance Service | Health | Not Upheld | 1 May 2013 |
| 201200420 | The Golden Jubilee National Hospital | Health | Upheld | 1 Apr 2013 |