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Scottish Ambulance Service

SPSO (Scottish Public Services Ombudsman) Not Upheld Reference 201508500 Sector Health Category other Decided 01 November 2016

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Summary

Ms C's partner (Mr A) collapsed. He was treated by a paramedic and transported to hospital, where he later died. Ms C complained that Mr A's mobile phone went missing.

Our investigation focused on the actions taken by the Scottish Ambulance Service to locate the phone or to try to find out what happened to it. Although they did not find the phone, we were satisfied that reasonable efforts were made to investigate this matter.

Related reading

View Decision Report 201508500 as a PDF (10.77 KB) Updated: March 13, 2018

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