Source · Ombudsman decisions
SPSO Individual Decisions
7,970 total decisions
7,745 investigated
2,223 upheld
54% upheld of investigated
Years: Jun 2011–Jun 2026
7,970 published decisions from the Scottish Public Services Ombudsman. The Scottish Public Services Ombudsman investigates complaints about public services in Scotland — councils, the NHS, housing associations, and Scottish Government agencies. Source: spso.org.uk.
Decisions
| Reference | Organisation | Sector | Outcome | Date |
|---|---|---|---|---|
| 201202725 | Orkney NHS Board | Health | Partly Upheld | 1 Jul 2013 |
| 201203271 | Western Isles NHS Board | Health | Not Upheld | 1 Apr 2013 |
| 201203004 | Forth Valley NHS Board | Health | Not Upheld | 1 Apr 2013 |
| 201201695 | Scottish Ambulance Service | Health | Partly Upheld | 1 Apr 2013 |
| 201201920 | A Dentist in the Greater Glasgow and Clyde NHS Board area | Health | Partly Upheld | 1 Apr 2013 |
| 201203273 | Highland NHS Board | Health | Not Upheld | 1 Apr 2013 |
| 201201028 | A Medical Practice in the Lanarkshire NHS Board area | Health | Partly Upheld | 1 Mar 2013 |
| 201203000 | NHS 24 | Health | No Decision Reached | 1 Feb 2013 |
| 201200253 | NHS 24 | Health | Not Upheld | 1 Sep 2012 |
| 201103214 | Tayside NHS Board | Health | Partly Upheld | 1 Aug 2012 |
| 201103498 | NHS 24 | Health | No Decision Reached | 1 Aug 2012 |
| 201101443 | Highland NHS Board | Health | Partly Upheld | 1 Aug 2012 |
| 201102828 | A Medical Practice in the Fife NHS Board area | Health | Upheld | 1 Jul 2012 |
| 201101039 | Borders NHS Board | Health | Partly Upheld | 1 Apr 2012 |
| 201104097 | NHS 24 | Health | Not Upheld | 1 Apr 2012 |
| 201100810 | NHS 24 | Health | Partly Upheld | 1 Feb 2012 |
| 201100784 | A Medical Practice, Highland NHS Board | Health | Upheld | 1 Jan 2012 |
| 201101996 | Highland NHS Board | Health | Not Upheld | 1 Dec 2011 |
| 201001569 | Highland NHS Board | Health | Upheld | 1 Jul 2011 |
| 201002767 | NHS 24 | Health | Not Upheld | 1 Jun 2011 |
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