Source · Ombudsman decisions
SPSO Individual Decisions
7,970 total decisions
7,745 investigated
2,223 upheld
54% upheld of investigated
Years: Jun 2011–Jun 2026
7,970 published decisions from the Scottish Public Services Ombudsman. The Scottish Public Services Ombudsman investigates complaints about public services in Scotland — councils, the NHS, housing associations, and Scottish Government agencies. Source: spso.org.uk.
Decisions
| Reference | Organisation | Sector | Outcome | Date |
|---|---|---|---|---|
| 202001107 | Lothian NHS Board - Acute Division | Health | Upheld | 1 Aug 2021 |
| 202002290 | Lothian NHS Board - Acute Division | Health | Not Upheld | 1 Aug 2021 |
| 201907613 | Lothian NHS Board - Acute Division | Health | Upheld | 1 Jul 2021 |
| 201900247 | Lothian NHS Board - Acute Division | Health | Partly Upheld | 1 Jun 2021 |
| 201904087 | Lothian NHS Board - Acute Division | Health | Not Upheld | 1 Jun 2021 |
| 201905072 | Lothian NHS Board - Acute Division | Health | Upheld | 1 Jun 2021 |
| 201908098 | Lothian NHS Board - Acute Division | Health | Upheld | 1 May 2021 |
| 201902979 | Lothian NHS Board - Acute Division | Health | Upheld | 1 May 2021 |
| 201901805 | Lothian NHS Board - Acute Division | Health | Partly Upheld | 1 Feb 2021 |
| 202001512 | Lothian NHS Board - Acute Division | Health | Not Upheld | 1 Jan 2021 |
| 201908401 | Lothian NHS Board - Acute Division | Health | Not Upheld | 1 Jan 2021 |
| 201810161 | Lothian NHS Board - Acute Division | Health | Not Upheld | 1 Nov 2020 |
| 201801784 | Lothian NHS Board - Acute Division | Health | Partly Upheld | 1 Nov 2020 |
| 201900490 | Lothian NHS Board - Acute Division | Health | Not Upheld | 1 Nov 2020 |
| 201901919 | Lothian NHS Board - Acute Division | Health | Not Upheld | 1 Oct 2020 |
| 201800698 | Lothian NHS Board - Acute Division | Health | Upheld | 1 Sep 2020 |
| 201900525 | Lothian NHS Board - Acute Division | Health | Not Upheld | 1 Sep 2020 |
| 201810640 | Lothian NHS Board - Acute Division | Health | Upheld | 1 Sep 2020 |
| 201903715 | Lothian NHS Board - Acute Division | Health | Partly Upheld | 1 Sep 2020 |
| 201806888 | Lothian NHS Board - Acute Division | Health | Partly Upheld | 1 Sep 2020 |
| 201903853 | Lothian NHS Board - Acute Division | Health | Not Upheld | 1 Aug 2020 |
| 201906037 | Lothian NHS Board - Acute Division | Health | Not Upheld | 1 Aug 2020 |
| 201808987 | Lothian NHS Board - Acute Division | Health | Partly Upheld | 1 Jul 2020 |
| 201803128 | Lothian NHS Board - Acute Division | Health | Upheld | 1 Jul 2020 |
| 201807363 | Lothian NHS Board - Acute Division | Health | Partly Upheld | 1 Jul 2020 |