Source · Ombudsman decisions
SPSO Individual Decisions
7,970 total decisions
7,745 investigated
2,223 upheld
54% upheld of investigated
Years: Jun 2011–Jun 2026
7,970 published decisions from the Scottish Public Services Ombudsman. The Scottish Public Services Ombudsman investigates complaints about public services in Scotland — councils, the NHS, housing associations, and Scottish Government agencies. Source: spso.org.uk.
Decisions
| Reference | Organisation | Sector | Outcome | Date |
|---|---|---|---|---|
| 201811056 | Grampian NHS Board | Health | Partly Upheld | 1 Jun 2021 |
| 201907793 | Grampian NHS Board | Health | Not Upheld | 1 Jun 2021 |
| 202004102 | Grampian NHS Board | Health | Upheld | 1 Jun 2021 |
| 202004100 | A Medical Practice in the Grampian NHS Board area | Health | Not Upheld | 1 Jun 2021 |
| 201905939 | Grampian NHS Board | Health | Upheld | 1 May 2021 |
| 201911145 | Grampian NHS Board | Health | Partly Upheld | 1 May 2021 |
| 201908128 | Grampian NHS Board | Health | Not Upheld | 1 Mar 2021 |
| 201804582 | Grampian NHS Board | Health | Partly Upheld | 1 Mar 2021 |
| 201902458 | Grampian NHS Board | Health | Upheld | 1 Feb 2021 |
| 201905266 | Grampian NHS Board | Health | Not Upheld | 1 Feb 2021 |
| 202000786 | Grampian NHS Board | Health | Partly Upheld | 1 Feb 2021 |
| 201911923 | Grampian NHS Board | Health | Upheld | 1 Jan 2021 |
| 201908658 | Grampian NHS Board | Health | Partly Upheld | 1 Jan 2021 |
| 201906403 | Grampian NHS Board | Health | Upheld | 1 Dec 2020 |
| 201809447 | Grampian NHS Board | Health | Not Upheld | 1 Nov 2020 |
| 201905636 | Grampian NHS Board | Health | Not Upheld | 1 Nov 2020 |
| 201808983 | Grampian NHS Board | Health | Partly Upheld | 1 Nov 2020 |
| 201904442 | Grampian NHS Board | Health | Upheld | 1 Nov 2020 |
| 201801437 | Grampian NHS Board | Health | Not Upheld | 1 Sep 2020 |
| 201905692 | A Medical Practice in the Grampian NHS Board area | Health | Not Upheld | 1 Sep 2020 |
| 201811027 | Grampian NHS Board | Health | Upheld | 1 Jul 2020 |
| 201902648 | Grampian NHS Board | Health | Partly Upheld | 1 Jul 2020 |
| 201900596 | Grampian NHS Board | Health | Upheld | 1 Jul 2020 |
| 201905268 | Grampian NHS Board | Health | Not Upheld | 1 Jul 2020 |
| 201906036 | A Medical Practice in the Grampian NHS Board area | Health | Not Upheld | 1 Jul 2020 |