Source · Ombudsman decisions
SPSO Individual Decisions
7,970 total decisions
7,745 investigated
2,223 upheld
54% upheld of investigated
Years: Jun 2011–Jun 2026
7,970 published decisions from the Scottish Public Services Ombudsman. The Scottish Public Services Ombudsman investigates complaints about public services in Scotland — councils, the NHS, housing associations, and Scottish Government agencies. Source: spso.org.uk.
Decisions
| Reference | Organisation | Sector | Outcome | Date |
|---|---|---|---|---|
| 201508011 | Lothian NHS Board | Health | Partly Upheld | 1 Jun 2016 |
| 201508258 | Ayrshire and Arran NHS Board | Health | Not Upheld | 1 Jun 2016 |
| 201507827 | Lothian NHS Board | Health | Partly Upheld | 1 Jun 2016 |
| 201503032 | Grampian NHS Board | Health | Not Upheld | 1 Jun 2016 |
| 201507581 | Grampian NHS Board | Health | Upheld | 1 Jun 2016 |
| 201507445 | Ayrshire and Arran NHS Board | Health | Partly Upheld | 1 Jun 2016 |
| 201507833 | A Medical Practice in the Lothian NHS Board area | Health | Not Upheld | 1 Jun 2016 |
| 201502547 | Lothian NHS Board | Health | Not Upheld | 1 Jun 2016 |
| 201500896 | A Medical Practice in the Grampian NHS Board area | Health | Upheld | 1 Jun 2016 |
| 201507758 | Grampian NHS Board | Health | Upheld | 1 Jun 2016 |
| 201508900 | Grampian NHS Board | Health | Partly Upheld | 1 Jun 2016 |
| 201500884 | A Dentist in the Lothian NHS Board area | Health | Partly Upheld | 1 May 2016 |
| 201500696 | Ayrshire and Arran NHS Board | Health | Partly Upheld | 1 May 2016 |
| 201500611 | Grampian NHS Board | Health | Upheld | 1 May 2016 |
| 201504192 | Grampian NHS Board | Health | Upheld | 1 May 2016 |
| 201505763 | A Medical Practice in the Lothian NHS Board area | Health | Not Upheld | 1 May 2016 |
| 201504352 | Ayrshire and Arran NHS Board | Health | Not Upheld | 1 May 2016 |
| 201505989 | Ayrshire and Arran NHS Board | Health | Upheld | 1 May 2016 |
| 201503737 | A Medical Practice in the Lothian NHS Board area | Health | Not Upheld | 1 May 2016 |
| 201500526 | Ayrshire and Arran NHS Board | Health | Resolved / Early Resolution | 1 May 2016 |
| 201503079 | A Medical Practice in the Lothian NHS Board area | Health | Not Upheld | 1 May 2016 |
| 201500246 | Lothian NHS Board | Health | Upheld | 1 May 2016 |
| 201407889 | A Medical Practice in the Ayrshire and Arran NHS Board area | Health | Upheld | 1 May 2016 |
| 201407287 | A Medical Practice in the Lothian NHS Board area | Health | Not Upheld | 1 May 2016 |
| 201407063 | Grampian NHS Board | Health | Not Upheld | 1 May 2016 |