Source · Ombudsman decisions
SPSO Individual Decisions
7,970 total decisions
7,745 investigated
2,223 upheld
54% upheld of investigated
Years: Jun 2011–Jun 2026
7,970 published decisions from the Scottish Public Services Ombudsman. The Scottish Public Services Ombudsman investigates complaints about public services in Scotland — councils, the NHS, housing associations, and Scottish Government agencies. Source: spso.org.uk.
Decisions
| Reference | Organisation | Sector | Outcome | Date |
|---|---|---|---|---|
| 202007160 | Lanarkshire NHS Board | Health | Upheld | 1 Sep 2022 |
| 202005563 | Grampian NHS Board | Health | Partly Upheld | 1 Aug 2022 |
| 201905893 | Greater Glasgow and Clyde NHS Board - Acute Services Division | Health | Partly Upheld | 1 Aug 2022 |
| 202105870 | Highland NHS Board | Health | Upheld | 1 Aug 2022 |
| 202005405 | Dumfries and Galloway NHS Board | Health | Upheld | 1 Aug 2022 |
| 202005176 | Ayrshire and Arran NHS Board | Health | Partly Upheld | 1 Aug 2022 |
| 202101210 | Greater Glasgow and Clyde NHS Board - Acute Services Division | Health | Partly Upheld | 1 Aug 2022 |
| 202006236 | Scottish Ambulance Service | Health | Not Upheld | 1 Aug 2022 |
| 202004331 | Grampian NHS Board | Health | Upheld | 1 Aug 2022 |
| 202006668 | Tayside NHS Board | Health | Partly Upheld | 1 Aug 2022 |
| 202101690 | A Medical Practice in the Fife NHS Board area | Health | Not Upheld | 1 Aug 2022 |
| 202102246 | Highland NHS Board | Health | Upheld | 1 Aug 2022 |
| 202101301 | Aberdeen City Health and Social Care Partnership | Health and Social Care | Upheld | 1 Aug 2022 |
| 202006396 | Greater Glasgow and Clyde NHS Board - Acute Services Division | Health | Not Upheld | 1 Aug 2022 |
| 202002674 | Greater Glasgow and Clyde NHS Board - Acute Services Division | Health | Not Upheld | 1 Jul 2022 |
| 202107375 | A Medical Practice in the Fife NHS Board area | Health | Not Upheld | 1 Jul 2022 |
| 202009167 | Greater Glasgow and Clyde NHS Board - Acute Services Division | Health | Not Upheld | 1 Jul 2022 |
| 202004806 | Greater Glasgow and Clyde NHS Board - Acute Services Division | Health | Upheld | 1 Jul 2022 |
| 202108353 | Ayrshire and Arran NHS Board | Health | Partly Upheld | 1 Jul 2022 |
| 202102779 | Fife NHS Board | Health | Partly Upheld | 1 Jul 2022 |
| 202104334 | Lothian NHS Board - Acute Division | Health | Not Upheld | 1 Jul 2022 |
| 202103398 | Lothian NHS Board - Acute Division | Health | Not Upheld | 1 Jul 2022 |
| 201909723 | Fife Council | Local Government | Not Upheld | 1 Jul 2022 |
| 202002676 | A Medical Practice in the Greater Glasgow & Clyde NHS Board area | Health | Not Upheld | 1 Jul 2022 |
| 202008029 | A Medical Practice in the Ayrshire & Arran NHS Board area | Health | Not Upheld | 1 Jul 2022 |