Source · Ombudsman decisions
SPSO Individual Decisions
7,970 total decisions
7,745 investigated
2,223 upheld
54% upheld of investigated
Years: Jun 2011–Jun 2026
7,970 published decisions from the Scottish Public Services Ombudsman. The Scottish Public Services Ombudsman investigates complaints about public services in Scotland — councils, the NHS, housing associations, and Scottish Government agencies. Source: spso.org.uk.
Decisions
| Reference | Organisation | Sector | Outcome | Date |
|---|---|---|---|---|
| 201508379 | A Medical Practice in the Lothian NHS Board area | Health | Not Upheld | 1 Oct 2016 |
| 201507569 | Ayrshire and Arran NHS Board | Health | Not Upheld | 1 Oct 2016 |
| 201507570 | A Medical Practice in the Grampian NHS Board area | Health | Upheld | 1 Oct 2016 |
| 201508552 | A Dentist in the Lothian NHS Board area | Health | Not Upheld | 1 Sep 2016 |
| 201508769 | Grampian NHS Board | Health | Not Upheld | 1 Sep 2016 |
| 201507904 | A Dentist in the Lothian NHS Board area | Health | Upheld | 1 Sep 2016 |
| 201507977 | A Dentist in the Lothian NHS Board area | Health | Not Upheld | 1 Sep 2016 |
| 201501787 | Lothian NHS Board | Health | Partly Upheld | 1 Sep 2016 |
| 201507751 | A Medical Practice in the Lothian NHS Board area | Health | Not Upheld | 1 Sep 2016 |
| 201507861 | Ayrshire and Arran NHS Board | Health | Partly Upheld | 1 Sep 2016 |
| 201601244 | Ayrshire and Arran NHS Board | Health | Upheld | 1 Sep 2016 |
| 201508821 | A Dentist in the Lothian NHS Board area | Health | Upheld | 1 Sep 2016 |
| 201508185 | Lothian NHS Board | Health | Not Upheld | 1 Sep 2016 |
| 201508030 | A Medical Practice in the Ayrshire and Arran NHS Board area | Health | Not Upheld | 1 Sep 2016 |
| 201508200 | A Dentist in the Lothian NHS Board area | Health | Not Upheld | 1 Sep 2016 |
| 201507498 | A Medical Practice in the Grampian NHS Board area | Health | Not Upheld | 1 Sep 2016 |
| 201508723 | A Dentist in the Lothian NHS Board area | Health | Not Upheld | 1 Sep 2016 |
| 201600330 | A Medical Practice in the Lothian NHS Board area | Health | Not Upheld | 1 Sep 2016 |
| 201508856 | An Optician in the Grampian NHS Board area | Health | Not Upheld | 1 Sep 2016 |
| 201508831 | Grampian NHS Board | Health | Partly Upheld | 1 Sep 2016 |
| 201508868 | Lothian NHS Board | Health | Partly Upheld | 1 Aug 2016 |
| 201400595 | Lothian NHS Board | Health | Not Upheld | 1 Aug 2016 |
| 201507461 | Lothian NHS Board | Health | Upheld | 1 Aug 2016 |
| 201507830 | Grampian NHS Board | Health | Partly Upheld | 1 Aug 2016 |
| 201508022 | A Dental Practice in the Lothian NHS Board area | Health | Not Upheld | 1 Aug 2016 |