Source · Ombudsman decisions
SPSO Individual Decisions
7,975 total decisions
7,750 investigated
2,225 upheld
54% upheld of investigated
Years: Jun 2011–Jul 2026
7,975 published decisions from the Scottish Public Services Ombudsman. The Scottish Public Services Ombudsman investigates complaints about public services in Scotland — councils, the NHS, housing associations, and Scottish Government agencies. Source: spso.org.uk.
Decisions
| Reference | Organisation | Sector | Outcome | Date |
|---|---|---|---|---|
| 202101174 | West Lothian Health and Social Care Partnership | Health and Social Care | Upheld | 1 Nov 2022 |
| 202007052 | Forth Valley NHS Board | Health | Not Upheld | 1 Nov 2022 |
| 202103298 | Business Stream | Water | Upheld | 1 Nov 2022 |
| 201805543 | Fife NHS Board | Health | Partly Upheld | 1 Oct 2022 |
| 202000443 | Fife Council | Local Government | Upheld | 1 Oct 2022 |
| 202101569 | Greater Glasgow and Clyde NHS Board - Acute Services Division | Health | Not Upheld | 1 Oct 2022 |
| 201904027 | East Dunbartonshire Council | Local Government | Partly Upheld | 1 Oct 2022 |
| 201901131 | Water Plus Select Ltd | Water | Resolved / Early Resolution | 1 Oct 2022 |
| 202002811 | Greater Glasgow and Clyde NHS Board - Acute Services Division | Health | Not Upheld | 1 Oct 2022 |
| 202100071 | Dumfries and Galloway Council | Local Government | Partly Upheld | 1 Oct 2022 |
| 202007700 | Lanarkshire NHS Board | Health | Upheld | 1 Oct 2022 |
| 202003481 | Scottish Borders Council | Local Government | Partly Upheld | 1 Oct 2022 |
| 202003428 | Fife NHS Board | Health | Not Upheld | 1 Oct 2022 |
| 202103742 | Milnbank Housing Association Ltd | Local Government | Upheld | 1 Oct 2022 |
| 202003881 | Highland NHS Board | Health | Upheld | 1 Oct 2022 |
| 202004184 | Greater Glasgow and Clyde NHS Board - Acute Services Division | Health | Upheld | 1 Oct 2022 |
| 202007694 | Perth and Kinross Council | Local Government | Not Upheld | 1 Oct 2022 |
| 202002975 | East Dunbartonshire Council | Local Government | Upheld | 1 Oct 2022 |
| 202110356 | Greater Glasgow and Clyde NHS Board - Acute Services Division | Health | Not Upheld | 1 Oct 2022 |
| 201909298 | Dumfries and Galloway NHS Board | Health | Upheld | 1 Oct 2022 |
| 202001408 | Tayside NHS Board | Health | Partly Upheld | 1 Oct 2022 |
| 201900994 | A Dentist in the Highland NHS Board area | Health | Not Upheld | 1 Sep 2022 |
| 202101651 | Highland NHS Board | Health | Partly Upheld | 1 Sep 2022 |
| 202006807 | Scottish Prison Service | Prisons | Partly Upheld | 1 Sep 2022 |
| 202009078 | Lanarkshire NHS Board | Health | Not Upheld | 1 Sep 2022 |