Source · Ombudsman decisions
SPSO Individual Decisions
7,970 total decisions
7,745 investigated
2,223 upheld
54% upheld of investigated
Years: Jun 2011–Jun 2026
7,970 published decisions from the Scottish Public Services Ombudsman. The Scottish Public Services Ombudsman investigates complaints about public services in Scotland — councils, the NHS, housing associations, and Scottish Government agencies. Source: spso.org.uk.
Decisions
| Reference | Organisation | Sector | Outcome | Date |
|---|---|---|---|---|
| 202002811 | Greater Glasgow and Clyde NHS Board - Acute Services Division | Health | Not Upheld | 1 Oct 2022 |
| 202002975 | East Dunbartonshire Council | Local Government | Upheld | 1 Oct 2022 |
| 201901131 | Water Plus Select Ltd | Water | Resolved / Early Resolution | 1 Oct 2022 |
| 201909298 | Dumfries and Galloway NHS Board | Health | Upheld | 1 Oct 2022 |
| 201904027 | East Dunbartonshire Council | Local Government | Partly Upheld | 1 Oct 2022 |
| 202007700 | Lanarkshire NHS Board | Health | Upheld | 1 Oct 2022 |
| 202003481 | Scottish Borders Council | Local Government | Partly Upheld | 1 Oct 2022 |
| 202003881 | Highland NHS Board | Health | Upheld | 1 Oct 2022 |
| 202003428 | Fife NHS Board | Health | Not Upheld | 1 Oct 2022 |
| 202004184 | Greater Glasgow and Clyde NHS Board - Acute Services Division | Health | Upheld | 1 Oct 2022 |
| 202000443 | Fife Council | Local Government | Upheld | 1 Oct 2022 |
| 201805543 | Fife NHS Board | Health | Partly Upheld | 1 Oct 2022 |
| 202001408 | Tayside NHS Board | Health | Partly Upheld | 1 Oct 2022 |
| 202100071 | Dumfries and Galloway Council | Local Government | Partly Upheld | 1 Oct 2022 |
| 202103742 | Milnbank Housing Association Ltd | Local Government | Upheld | 1 Oct 2022 |
| 202101569 | Greater Glasgow and Clyde NHS Board - Acute Services Division | Health | Not Upheld | 1 Oct 2022 |
| 201900994 | A Dentist in the Highland NHS Board area | Health | Not Upheld | 1 Sep 2022 |
| 201911240 | East Renfrewshire Council | Local Government | Partly Upheld | 1 Sep 2022 |
| 202101651 | Highland NHS Board | Health | Partly Upheld | 1 Sep 2022 |
| 202004351 | Greater Glasgow and Clyde NHS Board - Acute Services Division | Health | Partly Upheld | 1 Sep 2022 |
| 202001300 | Scottish Prison Service | Prisons | Partly Upheld | 1 Sep 2022 |
| 202007160 | Lanarkshire NHS Board | Health | Upheld | 1 Sep 2022 |
| 202004290 | Aberdeen City Council | Local Government | Partly Upheld | 1 Sep 2022 |
| 201902230 | Highland NHS Board | Health | Not Upheld | 1 Sep 2022 |
| 202006807 | Scottish Prison Service | Prisons | Partly Upheld | 1 Sep 2022 |