Source · Ombudsman decisions
SPSO Individual Decisions
7,975 total decisions
7,750 investigated
2,225 upheld
54% upheld of investigated
Years: Jun 2011–Jul 2026
7,975 published decisions from the Scottish Public Services Ombudsman. The Scottish Public Services Ombudsman investigates complaints about public services in Scotland — councils, the NHS, housing associations, and Scottish Government agencies. Source: spso.org.uk.
Decisions
| Reference | Organisation | Sector | Outcome | Date |
|---|---|---|---|---|
| 202007523 | Aberdeenshire Council | Local Government | Upheld | 1 Dec 2022 |
| 202102737 | Scottish Ambulance Service | Health | Upheld | 1 Dec 2022 |
| 202008527 | Greater Glasgow and Clyde NHS Board - Acute Services Division | Health | Partly Upheld | 1 Dec 2022 |
| 202103490 | Fife Health and Social Care Partnership | Health and Social Care | Partly Upheld | 1 Dec 2022 |
| 202100803 | Forth Valley NHS Board | Health | Not Upheld | 1 Dec 2022 |
| 202006353 | A Medical Pracitce the Highland NHS Board area | Health | Upheld | 1 Dec 2022 |
| 202006891 | Borders NHS Board | Health | Upheld | 1 Dec 2022 |
| 201911968 | Lothian NHS Board - Acute Division | Health | Not Upheld | 1 Dec 2022 |
| 202005527 | Fife NHS Board | Health | Not Upheld | 1 Dec 2022 |
| 202100914 | A Dental Practice in the Grampian NHS Board area | Health | Upheld | 1 Dec 2022 |
| 202101826 | Clear Business Water | Water | Upheld | 1 Nov 2022 |
| 201907667 | Lothian NHS Board - Acute Division | Health | Upheld | 1 Nov 2022 |
| 202103298 | Business Stream | Water | Upheld | 1 Nov 2022 |
| 202002728 | Crown Office and Procurator Fiscal Service | Scottish Government and Devolved Administration | Upheld | 1 Nov 2022 |
| 202005809 | Edinburgh Health and Social Care Partnership | Health and Social Care | Upheld | 1 Nov 2022 |
| 202103864 | A Medical Practice in the Greater Glasgow and Clyde NHS Board area | Health | Not Upheld | 1 Nov 2022 |
| 202104829 | A Medical Practice in the Borders NHS Board area | Health | Upheld | 1 Nov 2022 |
| 202105940 | A Medical Practice in the Grampian NHS Board area | Health | Upheld | 1 Nov 2022 |
| 202101174 | West Lothian Health and Social Care Partnership | Health and Social Care | Upheld | 1 Nov 2022 |
| 202111152 | A Medical Practice in the Fife NHS Board area | Health | Not Upheld | 1 Nov 2022 |
| 202111792 | Student Awards Agency for Scotland | Scottish Government and Devolved Administration | Resolved / Early Resolution | 1 Nov 2022 |
| 202105316 | East Lothian Council | Local Government | Partly Upheld | 1 Nov 2022 |
| 202005040 | Scottish Environment Protection Agency | Scottish Government and Devolved Administration | Upheld | 1 Nov 2022 |
| 202101586 | Greater Glasgow and Clyde NHS Board - Acute Services Division | Health | Partly Upheld | 1 Nov 2022 |
| 202007052 | Forth Valley NHS Board | Health | Not Upheld | 1 Nov 2022 |