Source · Ombudsman decisions
SPSO Individual Decisions
7,975 total decisions
7,750 investigated
2,225 upheld
54% upheld of investigated
Years: Jun 2011–Jul 2026
7,975 published decisions from the Scottish Public Services Ombudsman. The Scottish Public Services Ombudsman investigates complaints about public services in Scotland — councils, the NHS, housing associations, and Scottish Government agencies. Source: spso.org.uk.
Decisions
| Reference | Organisation | Sector | Outcome | Date |
|---|---|---|---|---|
| 202107843 | Fife NHS Board | Health | Upheld | 1 Apr 2023 |
| 202103830 | Greater Glasgow and Clyde NHS Board - Acute Services Division | Health | Partly Upheld | 1 Apr 2023 |
| 202102676 | Greater Glasgow and Clyde NHS Board - Acute Services Division | Health | Upheld | 1 Apr 2023 |
| 202111275 | Highland NHS Board | Health | Not Upheld | 1 Apr 2023 |
| 202007591 | East Ayrshire Health and Social Care Partnership | Health and Social Care | Resolved / Early Resolution | 1 Apr 2023 |
| 201900986 | Falkirk Council | Local Government | Upheld | 1 Mar 2023 |
| 202101331 | Highland NHS Board | Health | Not Upheld | 1 Mar 2023 |
| 202106164 | Lothian NHS Board - Acute Division | Health | Resolved / Early Resolution | 1 Mar 2023 |
| 202107115 | A Medical Practice in the Forth Valley NHS Board area | Health | Not Upheld | 1 Mar 2023 |
| 202101632 | Business Stream | Water | Resolved / Early Resolution | 1 Mar 2023 |
| 202106072 | A Medical Practice in the Grampian NHS Board area | Health | Upheld | 1 Mar 2023 |
| 202105110 | Grampian NHS Board | Health | Not Upheld | 1 Mar 2023 |
| 201911193 | Tayside NHS Board | Health | Upheld | 1 Mar 2023 |
| 202102608 | A Medical Practice in the Fife NHS Board area | Health | Upheld | 1 Mar 2023 |
| 202007741 | North Ayrshire Council | Local Government | Not Upheld | 1 Mar 2023 |
| 202101009 | Ayrshire and Arran NHS Board | Health | Upheld | 1 Mar 2023 |
| 201900901 | Lanarkshire NHS Board | Health | Not Upheld | 1 Mar 2023 |
| 202101722 | Greater Glasgow and Clyde NHS Board - Acute Services Division | Health | Not Upheld | 1 Mar 2023 |
| 201810361 | Greater Glasgow and Clyde NHS Board - Acute Services Division | Health | Upheld | 1 Mar 2023 |
| 202106553 | Fife Health and Social Care Partnership | Health and Social Care | Not Upheld | 1 Mar 2023 |
| 202106540 | Ayrshire and Arran NHS Board | Health | Upheld | 1 Mar 2023 |
| 202008024 | A Medical Practice in the Lothian NHS Board area | Health | Upheld | 1 Feb 2023 |
| 202104071 | Stirling Council | Local Government | Partly Upheld | 1 Feb 2023 |
| 202102199 | Forth Valley NHS Board | Health | Not Upheld | 1 Feb 2023 |
| 202007688 | A Medical Practice in the Ayrshire & Arran NHS Board area | Health | Not Upheld | 1 Feb 2023 |