Source · Ombudsman decisions
SPSO Individual Decisions
7,975 total decisions
7,750 investigated
2,225 upheld
54% upheld of investigated
Years: Jun 2011–Jul 2026
7,975 published decisions from the Scottish Public Services Ombudsman. The Scottish Public Services Ombudsman investigates complaints about public services in Scotland — councils, the NHS, housing associations, and Scottish Government agencies. Source: spso.org.uk.
Decisions
| Reference | Organisation | Sector | Outcome | Date |
|---|---|---|---|---|
| 202008878 | Lothian NHS Board - Acute Division | Health | Partly Upheld | 1 May 2023 |
| 202008887 | Aberdeenshire Council | Local Government | Not Upheld | 1 May 2023 |
| 202100607 | A Medical Practice in the Western Isles NHS Board area | Health | Upheld | 1 May 2023 |
| 202107945 | Tayside NHS Board | Health | Partly Upheld | 1 May 2023 |
| 202103075 | Castlehill Housing Association Ltd | Local Government | Upheld | 1 May 2023 |
| 201909851 | Highland NHS Board | Health | Partly Upheld | 1 May 2023 |
| 202109469 | A Medical Practice in the Tayside NHS Board area | Health | Upheld | 1 May 2023 |
| 202107872 | Lothian NHS Board - Acute Division | Health | Upheld | 1 May 2023 |
| 202201027 | A Medical Practice in the Grampian NHS Board area | Health | Not Upheld | 1 May 2023 |
| 202107105 | The City of Edinburgh Council | Local Government | Upheld | 1 May 2023 |
| 202101028 | West Lothian Council | Local Government | Partly Upheld | 1 May 2023 |
| 202109894 | Tayside NHS Board | Health | Not Upheld | 1 May 2023 |
| 202101272 | Fife NHS Board | Health | Not Upheld | 1 May 2023 |
| 202006731 | Borders NHS Board | Health | Not Upheld | 1 May 2023 |
| 202002441 | Scottish Borders Council | Local Government | Not Upheld | 1 May 2023 |
| 202201910 | Highland NHS Board | Health | Upheld | 1 May 2023 |
| 202104005 | Lanarkshire NHS Board | Health | Upheld | 1 May 2023 |
| 202202672 | A Medical Practice in the Lanarkshire NHS Board | Health | Upheld | 1 Apr 2023 |
| 202100063 | Argyll and Bute Health and Social Care Partnership | Health and Social Care | Not Upheld | 1 Apr 2023 |
| 202102472 | Stirling Council | Local Government | Upheld | 1 Apr 2023 |
| 202103830 | Greater Glasgow and Clyde NHS Board - Acute Services Division | Health | Partly Upheld | 1 Apr 2023 |
| 202002615 | The Highland Council | Local Government | Upheld | 1 Apr 2023 |
| 202110925 | A Medical Practice in the Lanarkshire NHS Board | Health | Upheld | 1 Apr 2023 |
| 202102676 | Greater Glasgow and Clyde NHS Board - Acute Services Division | Health | Upheld | 1 Apr 2023 |
| 202007591 | East Ayrshire Health and Social Care Partnership | Health and Social Care | Resolved / Early Resolution | 1 Apr 2023 |