Source · Ombudsman decisions
SPSO Individual Decisions
7,970 total decisions
7,745 investigated
2,223 upheld
54% upheld of investigated
Years: Jun 2011–Jun 2026
7,970 published decisions from the Scottish Public Services Ombudsman. The Scottish Public Services Ombudsman investigates complaints about public services in Scotland — councils, the NHS, housing associations, and Scottish Government agencies. Source: spso.org.uk.
Decisions
| Reference | Organisation | Sector | Outcome | Date |
|---|---|---|---|---|
| 202006731 | Borders NHS Board | Health | Not Upheld | 1 May 2023 |
| 202201910 | Highland NHS Board | Health | Upheld | 1 May 2023 |
| 202201027 | A Medical Practice in the Grampian NHS Board area | Health | Not Upheld | 1 May 2023 |
| 202002441 | Scottish Borders Council | Local Government | Not Upheld | 1 May 2023 |
| 202103737 | Lothian NHS Board - Acute Division | Health | Partly Upheld | 1 May 2023 |
| 202105743 | Greater Glasgow and Clyde NHS Board - Acute Services Division | Health | Partly Upheld | 1 May 2023 |
| 202003174 | Lothian NHS Board - Acute Division | Health | Not Upheld | 1 May 2023 |
| 202006744 | Lothian NHS Board - Acute Division | Health | Not Upheld | 1 May 2023 |
| 202103075 | Castlehill Housing Association Ltd | Local Government | Upheld | 1 May 2023 |
| 202107945 | Tayside NHS Board | Health | Partly Upheld | 1 May 2023 |
| 201909851 | Highland NHS Board | Health | Partly Upheld | 1 May 2023 |
| 202102429 | A Medical Practice in the Lanarkshire NHS Board area | Health | Upheld | 1 May 2023 |
| 202107843 | Fife NHS Board | Health | Upheld | 1 Apr 2023 |
| 202007591 | East Ayrshire Health and Social Care Partnership | Health and Social Care | Resolved / Early Resolution | 1 Apr 2023 |
| 202111275 | Highland NHS Board | Health | Not Upheld | 1 Apr 2023 |
| 202102418 | Forth Valley NHS Board | Health | Upheld | 1 Apr 2023 |
| 202005707 | Fife NHS Board | Health | Not Upheld | 1 Apr 2023 |
| 202100063 | Argyll and Bute Health and Social Care Partnership | Health and Social Care | Not Upheld | 1 Apr 2023 |
| 202004698 | Dumfries and Galloway Council | Local Government | Partly Upheld | 1 Apr 2023 |
| 202002615 | The Highland Council | Local Government | Upheld | 1 Apr 2023 |
| 202102472 | Stirling Council | Local Government | Upheld | 1 Apr 2023 |
| 202103830 | Greater Glasgow and Clyde NHS Board - Acute Services Division | Health | Partly Upheld | 1 Apr 2023 |
| 202202672 | A Medical Practice in the Lanarkshire NHS Board | Health | Upheld | 1 Apr 2023 |
| 202102676 | Greater Glasgow and Clyde NHS Board - Acute Services Division | Health | Upheld | 1 Apr 2023 |
| 202110925 | A Medical Practice in the Lanarkshire NHS Board | Health | Upheld | 1 Apr 2023 |