Source · Ombudsman decisions
SPSO Individual Decisions
7,970 total decisions
7,745 investigated
2,223 upheld
54% upheld of investigated
Years: Jun 2011–Jun 2026
7,970 published decisions from the Scottish Public Services Ombudsman. The Scottish Public Services Ombudsman investigates complaints about public services in Scotland — councils, the NHS, housing associations, and Scottish Government agencies. Source: spso.org.uk.
Decisions
| Reference | Organisation | Sector | Outcome | Date |
|---|---|---|---|---|
| 201300766 | Stirling Council | Local Government | Partly Upheld | 1 Sep 2014 |
| 201203396 | Greater Glasgow and Clyde NHS Board | Health | Not Upheld | 1 Sep 2014 |
| 201303788 | Fife NHS Board | Health | Not Upheld | 1 Sep 2014 |
| 201303731 | Scottish Borders Council | Local Government | Not Upheld | 1 Sep 2014 |
| 201302883 | Greater Glasgow and Clyde NHS Board | Health | Upheld | 1 Sep 2014 |
| 201301549 | Forth Valley NHS Board | Health | Not Upheld | 1 Sep 2014 |
| 201305432 | A Dental Practice In the Greater Glasgow and Clyde NHS Board area | Health | Upheld | 1 Sep 2014 |
| 201305493 | Business Stream | Water | Not Upheld | 1 Sep 2014 |
| 201305865 | Aberdeen City Council | Local Government | Upheld | 1 Sep 2014 |
| 201304746 | Greater Glasgow and Clyde NHS Board - Acute Services Division | Health | Not Upheld | 1 Sep 2014 |
| 201301200 | Lanarkshire Housing Association Ltd | Local Government | Upheld | 1 Sep 2014 |
| 201302488 | Lanarkshire NHS Board | Health | Upheld | 1 Sep 2014 |
| 201300609 | Business Stream | Water | Upheld | 1 Sep 2014 |
| 201301460 | Greater Glasgow and Clyde NHS Board | Health | Upheld | 1 Sep 2014 |
| 201204887 | Greater Glasgow and Clyde NHS Board - Acute Services Division | Health | Partly Upheld | 1 Sep 2014 |
| 201303140 | The Highland Council | Local Government | Upheld | 1 Sep 2014 |
| 201304723 | River Clyde Homes | Housing Associations | Upheld | 1 Sep 2014 |
| 201304811 | A Medical Practice in the Forth Valley NHS Board area | Health | Not Upheld | 1 Sep 2014 |
| 201303876 | Greater Glasgow and Clyde NHS Board | Health | Partly Upheld | 1 Sep 2014 |
| 201304022 | Lothian NHS Board | Health | Not Upheld | 1 Sep 2014 |
| 201400851 | Greater Glasgow and Clyde NHS Board - Acute Services Division | Health | Not Upheld | 1 Sep 2014 |
| 201304165 | Greater Glasgow and Clyde NHS Board | Health | Not Upheld | 1 Sep 2014 |
| 201400680 | Forth Valley NHS Board | Health | Upheld | 1 Sep 2014 |
| 201304348 | A Medical Practice in the Highland NHS Board area | Health | Not Upheld | 1 Sep 2014 |
| 201304030 | A Medical Practice in the Greater Glasgow and Clyde NHS Board area | Health | Upheld | 1 Sep 2014 |