Source · Ombudsman decisions
SPSO Individual Decisions
7,970 total decisions
7,745 investigated
2,223 upheld
54% upheld of investigated
Years: Jun 2011–Jun 2026
7,970 published decisions from the Scottish Public Services Ombudsman. The Scottish Public Services Ombudsman investigates complaints about public services in Scotland — councils, the NHS, housing associations, and Scottish Government agencies. Source: spso.org.uk.
Decisions
| Reference | Organisation | Sector | Outcome | Date |
|---|---|---|---|---|
| 201402321 | A Medical Practice in the Tayside NHS Board area | Health | Not Upheld | 1 Nov 2014 |
| 201303728 | Highland NHS Board | Health | Not Upheld | 1 Nov 2014 |
| 201303206 | Forth Valley NHS Board | Health | Partly Upheld | 1 Nov 2014 |
| 201303143 | Greater Glasgow and Clyde NHS Board | Health | Upheld | 1 Nov 2014 |
| 201302257 | Greater Glasgow and Clyde NHS Board | Health | Not Upheld | 1 Nov 2014 |
| 201303576 | Tayside NHS Board | Health | Upheld | 1 Nov 2014 |
| 201302169 | Greater Glasgow and Clyde NHS Board - Acute Services Division | Health | Not Upheld | 1 Nov 2014 |
| 201300973 | Grampian NHS Board | Health | Not Upheld | 1 Nov 2014 |
| 201303371 | A Medical Practice in the Greater Glasgow and Clyde NHS Board area | Health | Upheld | 1 Nov 2014 |
| 201303888 | Greater Glasgow and Clyde NHS Board - Acute Services Division | Health | Upheld | 1 Nov 2014 |
| 201303844 | Lothian NHS Board | Health | Partly Upheld | 1 Nov 2014 |
| 201303182 | Western Isles NHS Board | Health | Not Upheld | 1 Nov 2014 |
| 201303988 | Greater Glasgow and Clyde NHS Board | Health | Upheld | 1 Nov 2014 |
| 201303993 | Ayrshire and Arran NHS Board | Health | Partly Upheld | 1 Nov 2014 |
| 201304236 | The City of Edinburgh Council | Local Government | Upheld | 1 Nov 2014 |
| 201305501 | Dumfries and Galloway Council | Local Government | Not Upheld | 1 Nov 2014 |
| 201401984 | Dumfries and Galloway NHS Board | Health | Not Upheld | 1 Nov 2014 |
| 201305995 | A Medical Practice in the Fife NHS Board area | Health | Upheld | 1 Nov 2014 |
| 201305568 | Cairn Housing Association Ltd | Local Government | Partly Upheld | 1 Nov 2014 |
| 201401863 | Forth Valley NHS Board | Health | Upheld | 1 Oct 2014 |
| 201305983 | University of Edinburgh | Education | Partly Upheld | 1 Oct 2014 |
| 201300412 | Queen Margaret University | Education | Partly Upheld | 1 Oct 2014 |
| 201301136 | Highland NHS Board | Health | Upheld | 1 Oct 2014 |
| 201204486 | Greater Glasgow and Clyde NHS Board - Acute Services Division | Health | Upheld | 1 Oct 2014 |
| 201302345 | A Medical Practice in the Lothian NHS Board area | Health | Partly Upheld | 1 Oct 2014 |