Source · Ombudsman decisions
SPSO Individual Decisions
7,970 total decisions
7,745 investigated
2,223 upheld
54% upheld of investigated
Years: Jun 2011–Jun 2026
7,970 published decisions from the Scottish Public Services Ombudsman. The Scottish Public Services Ombudsman investigates complaints about public services in Scotland — councils, the NHS, housing associations, and Scottish Government agencies. Source: spso.org.uk.
Decisions
| Reference | Organisation | Sector | Outcome | Date |
|---|---|---|---|---|
| 201302576 | The City of Edinburgh Council | Local Government | Other | 1 Jan 2015 |
| 201400922 | Orkney NHS Board | Health | Partly Upheld | 1 Jan 2015 |
| 201303424 | University of Edinburgh | Education | Not Upheld | 1 Jan 2015 |
| 201400587 | Bridgewater Housing Association Ltd | Local Government | Upheld | 1 Dec 2014 |
| 201302480 | A Medical Practice in the Greater Glasgow and Clyde NHS Board area | Health | Upheld | 1 Dec 2014 |
| 201303446 | Melville Housing Association Ltd | Local Government | Not Upheld | 1 Dec 2014 |
| 201302529 | Fife NHS Board | Health | Upheld | 1 Dec 2014 |
| 201303609 | Lanarkshire NHS Board | Health | Upheld | 1 Dec 2014 |
| 201304619 | A Dentist in the Fife NHS Board area | Health | Partly Upheld | 1 Dec 2014 |
| 201203163 | Grampian NHS Board | Health | Not Upheld | 1 Dec 2014 |
| 201303004 | A Council | Local Government | Partly Upheld | 1 Dec 2014 |
| 201303912 | Argyll and Bute Council | Local Government | Upheld | 1 Dec 2014 |
| 201303634 | Business Stream | Water | Upheld | 1 Dec 2014 |
| 201203901 | University of Edinburgh | Education | Not Upheld | 1 Dec 2014 |
| 201204132 | The City of Edinburgh Council | Local Government | Partly Upheld | 1 Dec 2014 |
| 201304459 | University of St Andrews | Education | Not Upheld | 1 Dec 2014 |
| 201304220 | Greater Glasgow and Clyde NHS Board - Acute Services Division | Health | Upheld | 1 Dec 2014 |
| 201302649 | A Health Board | Health | Partly Upheld | 1 Dec 2014 |
| 201400117 | A Dentist in the Greater Glasgow and Clyde NHS Board area | Health | Not Upheld | 1 Dec 2014 |
| 201304791 | The City of Edinburgh Council | Local Government | Partly Upheld | 1 Dec 2014 |
| 201401247 | A Medical Practice in the Greater Glasgow and Clyde NHS Board area | Health | Not Upheld | 1 Dec 2014 |
| 201401403 | Lothian NHS Board | Health | Not Upheld | 1 Dec 2014 |
| 201400384 | Greater Glasgow and Clyde NHS Board - Acute Services Division | Health | Upheld | 1 Dec 2014 |
| 201305982 | A Medical Practice in the Fife NHS Board area | Health | Partly Upheld | 1 Dec 2014 |
| 201306105 | Bridgewater Housing Association Ltd | Local Government | Upheld | 1 Dec 2014 |