Source · Ombudsman decisions
SPSO Individual Decisions
7,970 total decisions
7,745 investigated
2,223 upheld
54% upheld of investigated
Years: Jun 2011–Jun 2026
7,970 published decisions from the Scottish Public Services Ombudsman. The Scottish Public Services Ombudsman investigates complaints about public services in Scotland — councils, the NHS, housing associations, and Scottish Government agencies. Source: spso.org.uk.
Decisions
| Reference | Organisation | Sector | Outcome | Date |
|---|---|---|---|---|
| 201306074 | Aberdeenshire Council | Local Government | Not Upheld | 1 Feb 2015 |
| 201400298 | The Highland Council | Local Government | Not Upheld | 1 Feb 2015 |
| 201403673 | Fife Council | Local Government | Not Upheld | 1 Feb 2015 |
| 201401329 | Falkirk Council | Local Government | Upheld | 1 Feb 2015 |
| 201401547 | East Dunbartonshire Council | Local Government | Not Upheld | 1 Feb 2015 |
| 201402386 | Scottish Prison Service | Prisons | Other | 1 Feb 2015 |
| 201402719 | Glasgow City Council | Local Government | Not Upheld | 1 Feb 2015 |
| 201403484 | Scottish Prison Service | Prisons | Not Upheld | 1 Feb 2015 |
| 201403945 | Scottish Prison Service | Prisons | Not Upheld | 1 Feb 2015 |
| 201403994 | East Dunbartonshire Council | Local Government | Upheld | 1 Feb 2015 |
| 201404172 | Scottish Prison Service | Prisons | Not Upheld | 1 Feb 2015 |
| 201403651 | Scottish Prison Service | Prisons | Partly Upheld | 1 Feb 2015 |
| 201403224 | Scottish Prison Service | Prisons | Not Upheld | 1 Feb 2015 |
| 201402725 | Falkirk Council | Local Government | Not Upheld | 1 Feb 2015 |
| 201305097 | West Lothian Council | Local Government | Partly Upheld | 1 Feb 2015 |
| 201300474 | Scottish Prison Service | Prisons | Upheld | 1 Feb 2015 |
| 201302667 | Ayrshire and Arran NHS Board | Health | Not Upheld | 1 Feb 2015 |
| 201305131 | Scottish Prison Service | Prisons | Upheld | 1 Feb 2015 |
| 201305447 | Dumfries and Galloway NHS Board | Health | Partly Upheld | 1 Feb 2015 |
| 201305098 | Dumfries and Galloway NHS Board | Health | Upheld | 1 Feb 2015 |
| 201305144 | Grampian NHS Board | Health | Upheld | 1 Feb 2015 |
| 201305061 | Ayrshire and Arran NHS Board | Health | Partly Upheld | 1 Feb 2015 |
| 201305843 | Crown Office and Procurator Fiscal Service | Scottish Government and Devolved Administration | Upheld | 1 Feb 2015 |
| 201403778 | Highland NHS Board | Health | Not Upheld | 1 Feb 2015 |
| 201404281 | Forth Valley NHS Board | Health | Not Upheld | 1 Feb 2015 |