Source · Ombudsman decisions
SPSO Individual Decisions
7,975 total decisions
7,750 investigated
2,225 upheld
54% upheld of investigated
Years: Jun 2011–Jul 2026
7,975 published decisions from the Scottish Public Services Ombudsman. The Scottish Public Services Ombudsman investigates complaints about public services in Scotland — councils, the NHS, housing associations, and Scottish Government agencies. Source: spso.org.uk.
Decisions
| Reference | Organisation | Sector | Outcome | Date |
|---|---|---|---|---|
| 202105712 | A Medical Practice in the Fife NHS Board area | Health | Upheld | 1 Aug 2023 |
| 202008532 | Grampian NHS Board | Health | Not Upheld | 1 Aug 2023 |
| 202200345 | Lanarkshire NHS Board | Health | Not Upheld | 1 Aug 2023 |
| 202106302 | East Dunbartonshire Health and Social Care Partnership | Health and Social Care | Upheld | 1 Aug 2023 |
| 202000192 | A Medical Practice in the Tayside NHS Board area | Health | Upheld | 1 Aug 2023 |
| 202005724 | Greater Glasgow and Clyde NHS Board - Acute Services Division | Health | Upheld | 1 Aug 2023 |
| 202101294 | Fife NHS Board | Health | Upheld | 1 Aug 2023 |
| 202106485 | Greater Glasgow and Clyde NHS Board - Acute Services Division | Health | Upheld | 1 Aug 2023 |
| 202101633 | Lothian NHS Board - Acute Division | Health | Partly Upheld | 1 Aug 2023 |
| 202200038 | A Medical Practice in the Forth Valley NHS Board area | Health | Upheld | 1 Aug 2023 |
| 202108771 | Lanarkshire NHS Board | Health | Not Upheld | 1 Jul 2023 |
| 202107648 | South Lanarkshire Health and Social Care Partnership | Health and Social Care | Upheld | 1 Jul 2023 |
| 202102318 | Fife Council | Local Government | Upheld | 1 Jul 2023 |
| 202110238 | South Lanarkshire Council | Local Government | Partly Upheld | 1 Jul 2023 |
| 202108962 | Greater Glasgow and Clyde NHS Board - Acute Services Division | Health | Not Upheld | 1 Jul 2023 |
| 202203211 | Borders NHS Board | Health | Upheld | 1 Jul 2023 |
| 202108990 | Aberdeenshire Council | Local Government | Upheld | 1 Jul 2023 |
| 202106371 | Lanarkshire NHS Board | Health | Partly Upheld | 1 Jul 2023 |
| 202104143 | Western Isles NHS Board | Health | Not Upheld | 1 Jul 2023 |
| 202110464 | A Medical Practice in the Lanarkshire NHS Board area | Health | Upheld | 1 Jul 2023 |
| 202111128 | The City of Edinburgh Council | Local Government | Upheld | 1 Jul 2023 |
| 202104299 | Greater Glasgow and Clyde NHS Board - Acute Services Division | Health | Upheld | 1 Jul 2023 |
| 202108773 | A Medical Practice in the Lanarkshire NHS Board area | Health | Not Upheld | 1 Jul 2023 |
| 202109163 | Aberdeenshire Council | Local Government | Partly Upheld | 1 Jul 2023 |
| 202106700 | Clackmannanshire Council | Local Government | Upheld | 1 Jul 2023 |