Source · Ombudsman decisions
SPSO Individual Decisions
7,970 total decisions
7,745 investigated
2,223 upheld
54% upheld of investigated
Years: Jun 2011–Jun 2026
7,970 published decisions from the Scottish Public Services Ombudsman. The Scottish Public Services Ombudsman investigates complaints about public services in Scotland — councils, the NHS, housing associations, and Scottish Government agencies. Source: spso.org.uk.
Decisions
| Reference | Organisation | Sector | Outcome | Date |
|---|---|---|---|---|
| 201103879 | Scottish Prison Service | Prisons | Not Upheld | 1 May 2012 |
| 201104451 | Scottish Prison Service | Prisons | Not Upheld | 1 May 2012 |
| 201103381 | Scottish Prison Service | Prisons | Not Upheld | 1 May 2012 |
| 201102988 | Scottish Prison Service | Prisons | Not Upheld | 1 May 2012 |
| 201101004 | Scottish Prison Service | Prisons | Not Upheld | 1 May 2012 |
| 201104038 | Scottish Prison Service | Prisons | Not Upheld | 1 May 2012 |
| 201102853 | Scottish Prison Service | Prisons | Not Upheld | 1 Apr 2012 |
| 201103312 | Scottish Prison Service | Prisons | Not Upheld | 1 Apr 2012 |
| 201103862 | Scottish Prison Service | Prisons | Not Upheld | 1 Apr 2012 |
| 201103477 | Scottish Prison Service | Prisons | Not Upheld | 1 Apr 2012 |
| 201103352 | Scottish Prison Service | Prisons | Not Upheld | 1 Apr 2012 |
| 201103520 | Scottish Prison Service | Prisons | Upheld | 1 Apr 2012 |
| 201103108 | Scottish Prison Service | Prisons | Not Upheld | 1 Apr 2012 |
| 201101581 | Scottish Prison Service | Prisons | Upheld | 1 Apr 2012 |
| 201103342 | Scottish Prison Service | Prisons | Not Upheld | 1 Apr 2012 |
| 201103473 | Scottish Prison Service | Prisons | Not Upheld | 1 Apr 2012 |
| 201102068 | Scottish Prison Service | Prisons | Not Upheld | 1 Apr 2012 |
| 201102960 | Scottish Prison Service | Prisons | Not Upheld | 1 Mar 2012 |
| 201103081 | Scottish Prison Service | Prisons | Not Upheld | 1 Mar 2012 |
| 201004523 | Scottish Prison Service | Prisons | Partly Upheld | 1 Mar 2012 |
| 201103124 | Scottish Prison Service | Prisons | Not Upheld | 1 Mar 2012 |
| 201103084 | Scottish Prison Service | Prisons | Not Upheld | 1 Mar 2012 |
| 201102348 | Scottish Prison Service | Prisons | Not Upheld | 1 Mar 2012 |
| 201101324 | Scottish Prison Service | Prisons | Upheld | 1 Feb 2012 |
| 201102802 | Scottish Prison Service | Prisons | Not Upheld | 1 Feb 2012 |