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Mr C, who is a prisoner, complained because he was unhappy with the delay in him being able to access the smoking cessation programme.
Our enquiries with the prison confirmed that prisoners are selected onto the programme in line with their liberation date and because of that, we were satisfied there had not been an unreasonable delay in Mr C's case. Therefore, we did not uphold his complaint.
View Decision Report 201102802 as a PDF (13.37 KB) Updated: March 13, 2018
| Reference | Date | Summary | Outcome |
|---|---|---|---|
| 202412046 | 01 Feb 2026 | C complained that the Scottish Prison Service (SPS) failed to follow the appropriate procedure after they removed C from association … | Upheld |
| 202401074 | 01 Nov 2025 | C complained that the Scottish Prison Service (SPS) failed to take reasonable steps to ensure that they had prompt access … | Upheld |
| 202303295 | 01 Mar 2025 | C complained that the Scottish Prison Service (SPS) failed to appropriately investigate their lost property claim. C submitted a claim … | Upheld |
| 202006807 | 01 Sep 2022 | C complained about the handing of their Internal Case Management (ICM) case conference. C was unhappy that the Scottish Prison … | Partly Upheld |
| 202001300 | 01 Sep 2022 | Ms C provided her express consent for her pronouns to be used for this publication. Ms C complained about matters … | Partly Upheld |