Source · Ombudsman decisions
SPSO Individual Decisions
7,970 total decisions
7,745 investigated
2,223 upheld
54% upheld of investigated
Years: Jun 2011–Jun 2026
7,970 published decisions from the Scottish Public Services Ombudsman. The Scottish Public Services Ombudsman investigates complaints about public services in Scotland — councils, the NHS, housing associations, and Scottish Government agencies. Source: spso.org.uk.
Decisions
| Reference | Organisation | Sector | Outcome | Date |
|---|---|---|---|---|
| 201301205 | Lothian NHS Board | Health | Upheld | 1 Feb 2014 |
| 201204612 | Lothian NHS Board | Health | Partly Upheld | 1 Jan 2014 |
| 201301139 | A Dentist in the Lothian NHS Board area | Health | Upheld | 1 Jan 2014 |
| 201203658 | Lothian NHS Board | Health | Partly Upheld | 1 Dec 2013 |
| 201300114 | Lothian NHS Board | Health | Partly Upheld | 1 Dec 2013 |
| 201300155 | Lothian NHS Board | Health | Not Upheld | 1 Dec 2013 |
| 201000633 | Lothian NHS Board - Royal Edinburgh and Associated Services Division | Health | Partly Upheld | 1 Nov 2013 |
| 201200273 | Lothian NHS Board | Health | Upheld | 1 Nov 2013 |
| 201204594 | Lothian NHS Board | Health | Upheld | 1 Nov 2013 |
| 201204936 | Lothian NHS Board | Health | Upheld | 1 Nov 2013 |
| 201204717 | Lothian NHS Board | Health | Not Upheld | 1 Nov 2013 |
| 201205268 | A Medical Practice in the Lothian NHS Board area | Health | Not Upheld | 1 Nov 2013 |
| 201300401 | A Medical Practice in the Lothian NHS Board area | Health | Upheld | 1 Nov 2013 |
| 201203832 | A Medical Practice in the Lothian NHS Board area | Health | Not Upheld | 1 Nov 2013 |
| 201205000 | Lothian NHS Board | Health | Not Upheld | 1 Oct 2013 |
| 201202307 | Lothian NHS Board - Acute Division | Health | Partly Upheld | 1 Oct 2013 |
| 201200270 | Lothian NHS Board | Health | Not Upheld | 1 Oct 2013 |
| 201300105 | A Medical Practice in the Lothian NHS Board area | Health | Not Upheld | 1 Sep 2013 |
| 201203366 | Lothian NHS Board | Health | Partly Upheld | 1 Sep 2013 |
| 201203738 | Lothian NHS Board | Health | Not Upheld | 1 Sep 2013 |
| 201204362 | A Medical Practice in the Lothian NHS Board area | Health | Upheld | 1 Sep 2013 |
| 201300812 | Lothian NHS Board | Health | Not Upheld | 1 Sep 2013 |
| 201202108 | Lothian NHS Board - University Hospitals Division | Health | Partly Upheld | 1 Aug 2013 |
| 201200574 | A Medical Practice in the Lothian NHS Board area | Health | Not Upheld | 1 Aug 2013 |
| 201202584 | Lothian NHS Board | Health | Upheld | 1 Aug 2013 |