Source · Ombudsman decisions
SPSO Individual Decisions
7,970 total decisions
7,745 investigated
2,223 upheld
54% upheld of investigated
Years: Jun 2011–Jun 2026
7,970 published decisions from the Scottish Public Services Ombudsman. The Scottish Public Services Ombudsman investigates complaints about public services in Scotland — councils, the NHS, housing associations, and Scottish Government agencies. Source: spso.org.uk.
Decisions
| Reference | Organisation | Sector | Outcome | Date |
|---|---|---|---|---|
| 201702538 | The City of Edinburgh Council | Local Government | Upheld | 1 Mar 2018 |
| 201703277 | The City of Edinburgh Council | Local Government | Not Upheld | 1 Mar 2018 |
| 201702982 | The City of Edinburgh Council | Local Government | Not Upheld | 1 Feb 2018 |
| 201608032 | The City of Edinburgh Council | Local Government | Not Upheld | 1 Feb 2018 |
| 201608296 | The City of Edinburgh Council | Local Government | Upheld | 1 Jan 2018 |
| 201701236 | The City of Edinburgh Council | Local Government | Upheld | 1 Jan 2018 |
| 201605227 | The City of Edinburgh Council | Local Government | Upheld | 1 Dec 2017 |
| 201608275 | The City of Edinburgh Council | Local Government | Upheld | 1 Dec 2017 |
| 201606978 | The City of Edinburgh Council | Local Government | Upheld | 1 Nov 2017 |
| 201507860 | The City of Edinburgh Council | Local Government | Partly Upheld | 1 Nov 2017 |
| 201606552 | The City of Edinburgh Council | Local Government | Upheld | 1 Nov 2017 |
| 201607073 | The City of Edinburgh Council | Local Government | Not Upheld | 1 Oct 2017 |
| 201604160 | The City of Edinburgh Council | Local Government | Partly Upheld | 1 Oct 2017 |
| 201603129 | The City of Edinburgh Council | Local Government | Partly Upheld | 1 Sep 2017 |
| 201604301 | The City of Edinburgh Council | Local Government | Partly Upheld | 1 Sep 2017 |
| 201601666 | The City of Edinburgh Council | Local Government | Not Upheld | 1 Aug 2017 |
| 201508261 | The City of Edinburgh Council | Local Government | Partly Upheld | 1 Jul 2017 |
| 201603380 | The City of Edinburgh Council | Local Government | Not Upheld | 1 Jul 2017 |
| 201600629 | The City of Edinburgh Council | Local Government | Upheld | 1 Jul 2017 |
| 201604646 | The City of Edinburgh Council | Local Government | Partly Upheld | 1 Jun 2017 |
| 201607274 | The City of Edinburgh Council | Local Government | Not Upheld | 1 Jun 2017 |
| 201507451 | The City of Edinburgh Council | Local Government | Not Upheld | 1 May 2017 |
| 201602871 | The City of Edinburgh Council | Local Government | Upheld | 1 May 2017 |
| 201600690 | The City of Edinburgh Council | Local Government | Partly Upheld | 1 May 2017 |
| 201603264 | The City of Edinburgh Council | Local Government | Upheld | 1 Apr 2017 |