Source · Ombudsman decisions
SPSO Individual Decisions
7,970 total decisions
7,745 investigated
2,223 upheld
54% upheld of investigated
Years: Jun 2011–Jun 2026
7,970 published decisions from the Scottish Public Services Ombudsman. The Scottish Public Services Ombudsman investigates complaints about public services in Scotland — councils, the NHS, housing associations, and Scottish Government agencies. Source: spso.org.uk.
Decisions
| Reference | Organisation | Sector | Outcome | Date |
|---|---|---|---|---|
| 201809991 | Borders NHS Board | Health | Not Upheld | 1 Sep 2020 |
| 201810366 | Borders NHS Board | Health | Partly Upheld | 1 Aug 2020 |
| 201809975 | Borders NHS Board | Health | Partly Upheld | 1 Jul 2020 |
| 201809603 | Borders NHS Board | Health | Not Upheld | 1 Jul 2020 |
| 201805164 | Borders NHS Board | Health | Partly Upheld | 1 Jun 2020 |
| 201808371 | Borders NHS Board | Health | Upheld | 1 Jun 2020 |
| 201808099 | Borders NHS Board | Health | Not Upheld | 1 Jun 2020 |
| 201806470 | Borders NHS Board | Health | Partly Upheld | 1 Nov 2019 |
| 201807198 | Borders NHS Board | Health | Not Upheld | 1 Nov 2019 |
| 201804986 | Borders NHS Board | Health | Upheld | 1 Oct 2019 |
| 201808955 | Borders NHS Board | Health | Not Upheld | 1 Sep 2019 |
| 201803829 | Borders NHS Board | Health | Not Upheld | 1 Jul 2019 |
| 201802028 | A Medical Practice in the Borders NHS Board area | Health | Not Upheld | 1 Jul 2019 |
| 201801126 | Borders NHS Board | Health | Partly Upheld | 1 Jun 2019 |
| 201800108 | Borders NHS Board | Health | Partly Upheld | 1 Jun 2019 |
| 201707429 | Borders NHS Board | Health | Not Upheld | 1 Apr 2019 |
| 201800823 | A Medical Practice in the Borders NHS Board area | Health | Partly Upheld | 1 Jan 2019 |
| 201706740 | Borders NHS Board | Health | Upheld | 1 Nov 2018 |
| 201708429 | Borders NHS Board | Health | Not Upheld | 1 Sep 2018 |
| 201703340 | Borders NHS Board | Health | Upheld | 1 Sep 2018 |
| 201703851 | Borders NHS Board | Health | Upheld | 1 Aug 2018 |
| 201700001 | Borders NHS Board | Health | Upheld | 1 Aug 2018 |
| 201609377 | Borders NHS Board | Health | Upheld | 1 May 2018 |
| 201706382 | A Medical Practice in the Borders NHS Board area | Health | Not Upheld | 1 May 2018 |
| 201706469 | Borders NHS Board | Health | Not Upheld | 1 May 2018 |