Source · Ombudsman decisions
SPSO Individual Decisions
7,975 total decisions
7,750 investigated
2,225 upheld
54% upheld of investigated
Years: Jun 2011–Jul 2026
7,975 published decisions from the Scottish Public Services Ombudsman. The Scottish Public Services Ombudsman investigates complaints about public services in Scotland — councils, the NHS, housing associations, and Scottish Government agencies. Source: spso.org.uk.
Decisions
| Reference | Organisation | Sector | Outcome | Date |
|---|---|---|---|---|
| 202005474 | West Dunbartonshire Council | Local Government | Not Upheld | 1 Oct 2023 |
| 202110695 | Lanarkshire NHS Board | Health | Not Upheld | 1 Oct 2023 |
| 202102932 | Scottish Ambulance Service | Health | Upheld | 1 Sep 2023 |
| 202104574 | Greater Glasgow and Clyde NHS Board - Acute Services Division | Health | Upheld | 1 Sep 2023 |
| 202106214 | Glasgow City Health and Social Care Partnership | Health and Social Care | Upheld | 1 Sep 2023 |
| 202007481 | West Dunbartonshire Council | Local Government | Upheld | 1 Sep 2023 |
| 202111903 | Forth Valley NHS Board | Health | Not Upheld | 1 Sep 2023 |
| 202201952 | Tayside NHS Board | Health | Not Upheld | 1 Sep 2023 |
| 202207345 | The City of Edinburgh Council | Local Government | Upheld | 1 Sep 2023 |
| 202002423 | South Lanarkshire Council | Local Government | Upheld | 1 Sep 2023 |
| 202106438 | Glasgow City Health and Social Care Partnership | Health and Social Care | Partly Upheld | 1 Sep 2023 |
| 202107863 | Greater Glasgow and Clyde NHS Board - Acute Services Division | Health | Partly Upheld | 1 Sep 2023 |
| 202101440 | South Lanarkshire Health and Social Care Partnership | Health and Social Care | Not Upheld | 1 Sep 2023 |
| 202204863 | Highland NHS Board | Health | Upheld | 1 Sep 2023 |
| 202111356 | North Lanarkshire Council | Local Government | Not Upheld | 1 Sep 2023 |
| 202109366 | West Dunbartonshire Council | Local Government | Upheld | 1 Sep 2023 |
| 202203748 | Greater Glasgow and Clyde NHS Board - Acute Services Division | Health | Not Upheld | 1 Sep 2023 |
| 202106302 | East Dunbartonshire Health and Social Care Partnership | Health and Social Care | Upheld | 1 Aug 2023 |
| 202106485 | Greater Glasgow and Clyde NHS Board - Acute Services Division | Health | Upheld | 1 Aug 2023 |
| 202105712 | A Medical Practice in the Fife NHS Board area | Health | Upheld | 1 Aug 2023 |
| 202000192 | A Medical Practice in the Tayside NHS Board area | Health | Upheld | 1 Aug 2023 |
| 202008532 | Grampian NHS Board | Health | Not Upheld | 1 Aug 2023 |
| 202101294 | Fife NHS Board | Health | Upheld | 1 Aug 2023 |
| 202200345 | Lanarkshire NHS Board | Health | Not Upheld | 1 Aug 2023 |
| 202204879 | The City of Edinburgh Council | Local Government | Not Upheld | 1 Aug 2023 |